Sales Engineer - US Mid Market

Island•Dallas, TX

About The Position

As a Sales Engineer, you will help drive sales growth by providing technical expertise and support to the sales team and clients. You will understand customer requirements, design tailored solutions, and demonstrate the value of Island’s products and services. The role combines technical knowledge, sales acumen, and strong communication skills. Island describes itself as creating an enterprise workspace for knowledge workers and agents, with access, security, and AI-powered productivity built in. Its enterprise agentic control plane supports productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely. Island is backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other investors, and is used by millions of people at large enterprises. This position requires sedentary work, primarily using standard office equipment and keyboards, with occasional exertion of up to 10 pounds of force or negligible force to move objects. Close visual acuity may be needed for analyzing data and reading extensive text. Travel is required as needed to meet clients and attend industry events.

Requirements

  • Bachelor’s degree in Cybersecurity, Computer Science, or a related field.
  • At least 2 years of experience in a sales engineering or technical sales role.
  • Strong technical background and ability to understand and explain complex solutions.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to collaborate in a team environment and manage multiple projects simultaneously.
  • Self-motivation and a strong drive to achieve sales targets and deliver exceptional customer service.
  • Willingness to travel as needed to meet clients and attend industry events.

Nice To Haves

  • Experience in an industry or technology relevant to the company.
  • Endpoint security experience, including endpoint antivirus and firewall, endpoint adaptive threat protection, and mobile device management and security.
  • Network security experience, including email and web protection and intrusion prevention/detection systems (IPS/IDS).
  • Data protection experience, including endpoint data loss prevention (DLPe) and network data loss prevention (NDLP).
  • Cloud security experience, including CASB (Cloud Access Security Broker) and proxy management.
  • SecOps and analytics experience, including EDR, XDR, NDR, sandbox technology, and threat intelligence.

Responsibilities

  • Collaborate with the sales team to identify and qualify potential clients and opportunities.
  • Conduct needs assessments to understand client requirements and challenges.
  • Develop and present customized product demonstrations and technical presentations to prospective clients.
  • Provide technical expertise and support throughout the sales process, including proposal development and contract negotiations.
  • Work with product development and engineering teams to ensure solutions meet client needs and expectations.
  • Assist in preparing technical proposals and documentation.
  • Stay informed about industry trends, the competitive landscape, and emerging technologies to position Island’s offerings effectively.
  • Build and maintain client relationships, serving as a trusted advisor and point of contact for technical inquiries.
  • Participate in trade shows, conferences, and other industry events to promote solutions and expand the company’s network.

Benefits

  • Medical, dental, and vision benefits covered 100% for employees from day one and 85% for dependents.
  • Discretionary Time Off (DTO).
  • 401(k) with a 4% company match.
  • Paid parental leave policies.
  • Daily catered lunch at the Coppell headquarters.
  • 24/7 access to Cypress Waters gym facilities.
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