Sales Engineer (Mid West)

Civ Robotics•Fort Montgomery, NY

9d•Remote

About The Position

Civ Robotics is seeking a Sales Engineer to join their Sales team. This role will serve as a technical leader throughout the customer lifecycle, including pre-sales demonstrations, technical discovery, deployments, training, adoption, and ongoing support. The Sales Engineer will collaborate with Sales, Customer Success, Operations, and Engineering teams to ensure customers successfully integrate Civ Robotics into their construction environments. This position is ideal for individuals who enjoy hands-on technical problem-solving, building customer relationships, and driving revenue and retention. The role requires the candidate to be based in the Midwest and involves regular travel to customer job sites.

Requirements

3+ years in a Sales Engineer / Solutions Engineer / Field Engineer / Technical Account / Robotics Field Ops type role (or similar customer-facing technical role).
Hands-on experience with hardware + software systems (robotics, IoT, industrial automation, construction tech, etc.).
Strong troubleshooting instincts and comfort working on-site in messy real-world environments.
Excellent communication and presentation skills, able to translate technical details into business outcomes.
Ability to work cross-functionally (Sales, CS, Product, Engineering) and thrive in a fast-moving startup.
Willingness to travel to project sites as needed (typically ~30–35%).

Nice To Haves

Experience in construction, solar, civil engineering, surveying, or adjacent infrastructure workflows.
Familiarity with GNSS/GPS, RTK, total stations, or construction layout processes.
Experience running pilots / evaluations and supporting procurement or vendor selection processes.
Comfort working with metrics and customer health signals (adoption, retention risk, ROI).

Responsibilities

Lead technical discovery to understand customer workflows, constraints, and success criteria.
Run compelling product demos (office + on-site) and communicate value in a practical, customer-specific way.
Partner with Sales on evaluations, pilots, proposals, and technical validation to support closing and expansion.
Serve as a trusted technical advisor to stakeholders across operations, site leadership, technical teams, and executives.
Support deployments and onboarding: train customer teams on robot operation, best practices, and basic maintenance.
Provide hands-on troubleshooting for robotic/electrical systems and hardware/software integration issues.
Document customer interactions, common issues, and repeatable solutions; contribute to playbooks and training materials.
Monitor adoption signals (usage, friction points, operator feedback) and proactively address risks.
Partner with Sales / Customer Success on renewals, upsells, and long-term account health.
Join QBRs and customer check-ins as the technical voice: outcomes, ROI, roadmap alignment, and next steps.
Gather field feedback and share insights with Product/Engineering to drive continuous improvement.
Help drive customer advocacy: references, case studies, and site visits.