Senior Group Sales Manager - Mid-West Market

AccorHotel • Dallas, TX

2d • Onsite

About The Position

The Senior Group Sales Manager represents Fairmont Dallas and builds lasting client relationships to grow hotel business. The role is responsible for strategic revenue generation, setting and executing sales strategies, maintaining an active lead funnel, and meeting prospecting, personal sales, segment, room revenue, and group room-night goals. The manager analyzes information from multiple sources, understands distribution-channel sales strategies, reviews account performance, and reports sales highlights, industry intelligence, and account production to the Senior Director of Group Sales and Director of Sales and Marketing. The role works with the sales team to increase RevPAR market share, conducts sales calls and trade-show participation, and entertains clients onsite and offsite. It also collaborates with hotel operations to develop effective programs, services, and amenities for business clients, handles workplace problems, and supports direct reports' development and goal achievement. The manager is expected to provide professional, friendly service, maintain attendance and appearance standards, follow hotel safety and operating standards, and initiate and follow up on leads.

Requirements

• Bachelor's degree and/or hotel management degree or diploma.
• Minimum of six years of hotel sales experience, including experience in various markets.
• Leadership and administrative ability.
• Professional sales and presentation skills.
• Proficiency in organizational planning, implementation, and successfully managing multiple projects simultaneously.
• Self-motivated and creative.
• Technical proficiency in Microsoft Office applications.

Nice To Haves

• Experience selling in or having previously networked in the Northeast or pharmaceutical market.
• Established relationships with key industry contacts in group market segments.
• Opera CRM Sales & Catering knowledge.

Responsibilities

• Generate revenue strategically by setting sales goals and executing activities to build and maintain an active lead funnel, including meeting weekly prospecting goals.
• Meet or exceed personal and segment sales goals monthly, quarterly, and annually.
• Meet or exceed room revenue and group room-night goals set by the Director of Sales and Marketing.
• Analyze complex information and data from disparate sources and adapt it to the needs of a particular situation.
• Submit weekly sales highlights, industry intelligence, and account production to the Senior Director of Group Sales and Director of Sales and Marketing.
• Understand the selling strategies of all distribution channels.
• Participate in daily and ongoing business reviews with accounts.
• Work with the sales team to increase RevPAR market share.
• Conduct sales calls, participate in trade shows, and entertain clients onsite and offsite.
• Collaborate with operational departments to ensure programs, services, and amenities for business clients are effective and support business growth.
• Anticipate, prevent, identify, and resolve workplace problems.
• Provide professional, engaging, and friendly service to internal and external contacts.
• Support direct reports' development and achievement of assigned goals.
• Maintain regular attendance according to hotel scheduling needs.
• Maintain personal appearance and grooming standards, including the required dress code and name tag.
• Comply with Fairmont standards and regulations to support safe and efficient hotel operations.
• Initiate and follow up on leads.

Benefits

• Paid time off.
• Medical, dental, and vision insurance.
• 401(k).
• Complimentary shift meal.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through the Academy.
• Career development opportunities with national and international promotion opportunities.
• Opportunity to make a difference through Corporate Social Responsibility activities, such as Planet 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior