Sales Engineer, SLED

Fortinet•Jackson, MS

About The Position

Fortinet is seeking a Systems Engineer to work closely with a Named Account Manager in a defined territory. The role supports the sales organization on technical matters across pre-sales, sales calls, and post-sales. It serves as a key technical resource for customers and partners, including support for account-specific technical issues and post-sales training.

Requirements

  • 5–8 years of experience in technical or pre-sales support as a sales or systems engineer.
  • 5–7 years of experience administering LAN/WAN/Internet services.
  • Proven understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
  • Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
  • Solid understanding of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
  • Experience with encryption and authentication technologies.
  • Exceptional presentation skills.
  • Bachelor’s degree or equivalent experience.

Nice To Haves

  • Graduate degree.

Responsibilities

  • Assist in qualifying sales leads from a technical standpoint.
  • Serve as the main technical resource on sales calls, answering customer and partner questions and educating them on product features, specifications, functionality, and integration.
  • Serve as the lead technical contact for identified accounts on post-sales technical issues, working with technical support and engineering to answer, escalate, and resolve customer issues.
  • Provide post-sales training to identified customers.
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