Sales Engineer, SLED

Fortinet • Jackson, MS

3d

About The Position

We are looking for a Systems Engineer to work closely with a Named Account Manager in a defined territory. The Systems Engineer’s main mission is to support the sales organization in technical matters related to pre-sales, sales calls, and post-sales. The role involves serving as a technical resource for customers and partners, supporting identified accounts, and coordinating with technical support and engineering to resolve customer issues.

Requirements

• 5–8 years of experience in technical or pre-sales support as a Sales Engineer or Systems Engineer.
• 5–7 years of experience administering LAN/WAN/Internet services.
• Proven understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
• Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
• Solid understanding of RADIUS, PKI, IKE, certificates, L2TP, IPsec, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
• Experience with encryption and authentication technologies.
• Exceptional presentation skills.
• Bachelor’s degree or equivalent experience.

Nice To Haves

• Graduate degree.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Serve as the main technical resource on sales calls and answer customer and partner questions or provide education on features, specifications, functionality, and integration.
• Serve as the lead technical contact for identified accounts on post-sales technical issues, working with technical support and engineering to answer, escalate, and resolve customer issues.
• Provide post-sales training to identified customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level