Sales Engineer, Commercial

Socket • ,

19d • $165,000 - $220,000 • Remote

About The Position

Socket is hiring a Sales Engineer to support commercial customers. The role connects customers with Socket’s engineering, product, and design teams, working cross-functionally to provide technical education, guidance, and support during pre-sales. The Sales Engineer leads product discussions and demonstrations, helps customers evaluate and integrate Socket’s solutions, and communicates customer needs and feedback to internal teams. The position may involve travel of up to 25% for customer meetings, onsite engagements, and industry events.

Requirements

• At least 5 years of experience in pre-sales technical roles such as Sales Engineer, Solutions Engineer, Solutions Architect, or TAM, supporting commercial customers.
• Prior experience in security, developer tools, or SaaS environments.
• Hands-on technical background through prior software engineering, data science, or an equivalent role.
• Deep familiarity with at least one package manager: npm or PyPI.
• Deep familiarity with at least one programming ecosystem: JavaScript or Python.
• Understanding of software supply chain security and vulnerability management concepts.
• Ability to read and write basic scripts in Python, JavaScript, or Go.
• Knowledge of source control systems such as Git, GitHub, GitLab, or Bitbucket.
• Experience with RESTful APIs and integrations.

Responsibilities

• Lead discussions and product demonstrations, address customer challenges and questions, and handle objections.
• Create technical content to guide customers through implementing specific use cases or extending Socket’s solution.
• Work with account teams to understand customer requirements and map them to Socket capabilities, emphasizing business value.
• Support Proof of Concepts (POCs) by providing technical expertise, troubleshooting, and guidance throughout customer evaluations.
• Guide customers on integrating solutions into their existing infrastructure.
• Communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
• Collaborate with Customer Success to support post-sales revenue, retention, and growth.
• Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.
• Travel up to 25% for customer meetings, onsite engagements, and industry events.

Benefits

• Market-competitive salary bands.
• Meaningful equity program.
• Comprehensive health benefits for employees and their families, with 99% coverage.
• Flexible time off, holidays, and a winter shutdown.
• Paid parental leave.
• Remote-first work arrangement with quarterly team off-sites.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed