Sales Engineer, Carolinas

Torq

12h•Remote

About The Position

Torq is seeking a Sales Engineer to build, implement, and manage sales engineering strategy in a hyper-growth environment. The role supports the sales team by assessing customers’ and prospects’ technical business needs and helping them achieve maximum value from Torq’s AI-native security operations platform. This remote position is based in North Carolina or South Carolina and requires regular on-site presence in the Carolinas, frequent travel, and participation in events. The Sales Engineer provides pre-sales technical expertise, guides the sales team on methodology and best practices, and works with sales leadership and product groups to improve operational effectiveness and meet sales targets. The role also presents Torq’s solutions to customers and prospects, represents the company at industry events, collaborates on implementation and support, and shares product feedback with product management.

Requirements

At least 5 years of pre-sales or solutions engineering experience for a SaaS security product, such as SecOps, SIEM, SOAR, EDR/XDR, or AI SOC; security domain knowledge is required.
Working fluency with agentic AI, including multi-agent systems, reasoning and planning, tool calling, MCP, prompt engineering, and practical limitations of LLMs in security.
Hands-on use of AI tools to build demo environments, proof-of-concept assets, integrations, and custom workflows.
Ability to address AI trust and governance in enterprise evaluations, including explainability, audit trails, approval gates, blast-radius limits, reversibility, and data handling.
Familiarity with the AI SOC competitive landscape and differences among architectures, from autonomous triage point solutions to AI-augmented SIEM and EDR bundles.
Fluency in the modern SOC operating model, including triage, investigation, case management, Tier 1–3 workflows, and MTTD/MTTR.
Deep understanding of pre-sales engineering and sales-stage processes, including scoped proofs of concept with measurable success criteria.
Hands-on working knowledge of public cloud platforms such as AWS, GCP, or Azure.
Hands-on experience with Python, PowerShell, or bash, as well as REST APIs, JSON, and webhook-based integrations.
Prior experience selling one or more cybersecurity solutions, such as SIEM, SOAR, EDR/XDR, cloud security, identity, or email security.
Based in the Carolinas area and able to maintain regular on-site presence.
Outstanding presentation skills for technical and executive audiences.
Proven ability to work independently, manage multiple projects simultaneously, and meet deadlines.
Demonstrated success with Fortune 1000 companies.
Excellent project management skills and ability to influence technical decision-makers and executives.
Ability to travel frequently and participate in events.

Responsibilities

Provide effective pre-sales technical expertise and sales engineering processes.
Lead the Sales Engineering team in following sales methodology and best practices, including proper use of the CRM system.
Partner with sales leadership and product groups to drive operational excellence and efficiency and meet quarterly and annual sales targets.
Ensure accuracy and accountability with internal systems and tools.
Provide technical guidance and support to the sales team.
Deliver presentations to customers and prospects explaining the value of Torq’s solution.
Promote products and business solutions at conferences, forums, and seminars.
Participate in regional industry events and organizations as a thought leader.
Collaborate with internal functional areas to ensure solutions are implemented and supported in line with client expectations.
Provide product-development and enhancement input to product management.