Sales Engineer

Carel Usa Llc•Wauwatosa, WI

4d•Hybrid

About The Position

Carel USA is seeking a self-starting Sales Engineer to join our team at the forefront of HVAC/R control technology, supporting a highly technical customer base. The ideal candidate can clearly communicate the features and benefits of Carel's technology and its applications to stakeholders and decision-makers across end users, contractors, and OEMs.

Requirements

Degree from an accredited college, university, or technical school preferred, or 5+ years of relevant experience in the HVAC/R industry.
Possess language skills to effectively present information and engage customers in all levels of an organization both face to face and in groups.
Ability to understand and provide an array of instructions in written form.
Critical thinker with the ability to solve problems.
Emotional intelligence to deal with people in different day-to-day situations.
Ability to adjust focus.
Ability to perform this job in a constant state of alertness and in a safe manner.

Responsibilities

Operate based on direction and priorities set by the sales team and Managing Director, collaborating with the software solutions team to execute strategic initiatives
Develop and deliver product demonstrations and presentations on key technical aspects of CAREL solutions
Review customer specifications, sequence of operations, and related documentation to prepare proposals and quotations
Provide technical support as needed
Conduct on-site customer trainings
Participate in HVAC/R system start-ups as necessary
Promote CAREL technology to stakeholders and influencers across Contractors, OEMs, and End Users
Research and share market intelligence, competitor activity, and business dimensioning for assigned markets
Communicate across customer functions (R&D, Hardware & Software, Operations, Sales, Field Services, Training, Support) and with CAREL's forecasting, R&D, and software development teams to relay improvement feedback
Provides analytical and strategic support to Regional Sales Managers (RSMs) and the Managing Director by delivering actionable insights, sales data analysis, performance tracking, and recommendations to optimize sales strategy and business growth
Manage meeting agendas, visit reports, and related CRM updates to support the sales team and keep customer records current
Relay customer feedback to product management, technical services, and marketing
Other duties may be assigned; responsibilities and activities may change at any time with or without notice