Sales Enablement Specialist

Lightedge•Des Moines, IA

About The Position

The Sales Enablement Specialist partners with the Sales Enablement Manager to operate LightEdge’s sales enablement programs day to day. The role gathers input from the Sales Organization to support onboarding program design, then owns delivery of the finalized program for the entire sales organization, including Customer Experience (CX), from scheduling and logistics through completion. The Specialist also co-hosts or independently runs enablement-led sessions, maintains the Sales and Enablement SharePoint site, and ensures training content, learning systems, and internal communications are accurate, organized, and delivered on time. This role is suited to someone who enjoys operational excellence, managing multiple priorities, facilitating sessions, and proactively improving programs. The Specialist uses AI tools to streamline work, identifies and recommends process improvements, and contributes to a collaborative, high-ownership team culture. LightEdge provides IT services including colocation, private infrastructure and cloud platforms, security and compliance solutions, and disaster recovery. Its facilities and services undergo third-party audits for multiple standards and regulations. LightEdge may use AI tools to support parts of its hiring process; these tools assist recruiters but do not replace human judgment, and final hiring decisions are made by people.

Requirements

1–3 years of experience in Sales Enablement, Sales Operations, Revenue Operations, Learning & Development, or a related coordination role.
Experience managing multiple projects and operational workstreams simultaneously.
Strong SharePoint administration and document management experience.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel.
Excellent written communication and organizational skills.
Strong attention to detail and the ability to proactively identify and resolve operational issues.
Ability to work independently within established processes and priorities.
Legally authorized to work in the United States at the time of hire; visa sponsorship is not available now or in the future.

Nice To Haves

Experience administering a Learning Management System (LMS).
Experience with course-authoring or learning platforms such as Articulate Rise or Engagedly.
Familiarity with Salesforce CRM, LinkedIn Sales Navigator, Momentum, and ZoomInfo.
Experience supporting sales organizations in SaaS, cloud, managed services, or technology companies.

Responsibilities

Own the onboarding program for the sales organization, including CX, from start-date confirmation through 90-day completion.
Gather onboarding requirements, role expectations, and feedback from Sales and CX leaders, and provide findings and recommendations to the Sales Enablement Manager.
Run the finalized onboarding program consistently for each new hire and cohort, and collect feedback to recommend updates.
Build and manage onboarding schedules for cohort sessions, role-based breakouts, training, certifications, role plays, and milestone check-ins.
Host and facilitate onboarding sessions and serve as a primary point of contact for new hires during the program.
Coordinate with Recruiting and hiring managers to confirm start dates and prepare for incoming classes.
Track 30-, 60-, and 90-day onboarding milestones, send reminders, and maintain onboarding trackers, completion records, and learning documentation.
Resolve scheduling and completion issues, escalating matters that require manager follow-through or program changes to the Sales Enablement Manager.
Co-host or independently run enablement sessions, including Sales Skills Lab, product refreshers, and other training.
Own session logistics and run-of-show, including scheduling, presenter coordination, materials preparation, recordings, attendance tracking, and follow-up resources.
Facilitate sessions using content and designs provided by the Sales Enablement Manager, coordinating with presenters to keep sessions practical, engaging, and on time.
Collect session feedback and recommend improvements to format and engagement.
Use AI tools such as Microsoft Copilot or ChatGPT to streamline coordination, communications, session summaries, trackers, and content formatting.
Identify enablement-program bottlenecks, recommend solutions, pilot more efficient scheduling, tracking, and communication approaches, and document improvements as repeatable practices.
Create and maintain the Sales and Enablement SharePoint site, including its structure, navigation, page design, and access permissions.
Organize and maintain SharePoint enablement content, including onboarding guides, playbooks, training materials, and reference documentation; update materials as directed.
Maintain document organization, version control, folder structure, and accessibility; audit content and recommend updates to outdated materials.
Format and publish finalized enablement content for internal distribution and maintain records of communications and rollouts.
Maintain accurate onboarding and enablement records and monitor operational processes for quality, consistency, and timeliness.
Partner with Sales Operations, Customer Experience, HR, Recruiting, and Sales leadership to support smooth program execution.
Co-manage learner enrollments, course assignments, and completion tracking; generate recurring LMS participation and completion reports.
Support certification scheduling and registration, troubleshoot basic user access issues, and coordinate more complex platform issues with Sales Operations.