Sales Enablement Specialist

Lightedge•Kansas City, MO

23h

About The Position

The Sales Enablement Specialist partners with the Sales Enablement Manager to operate LightEdge’s sales enablement programs day to day. The role supports onboarding program design by gathering input from Sales and Customer Experience leaders, then owns execution of the finalized program for the sales organization from start-date confirmation through 90-day completion. Responsibilities include scheduling and logistics, hosting sessions, tracking milestones and completion, and maintaining onboarding records. The specialist co-hosts or independently runs enablement sessions such as Sales Skills Lab, product refreshers, and other training. The role also creates and maintains the Sales and Enablement SharePoint site, organizes and updates training content, supports learning management system administration, and ensures internal communications and learning materials are accurate, accessible, and delivered on time. The position emphasizes operational excellence, managing multiple priorities, independently identifying process improvements, and using AI tools to work more efficiently while contributing to a collaborative, high-ownership team culture.

Requirements

1–3 years of experience in Sales Enablement, Sales Operations, Revenue Operations, Learning & Development, or a related coordination role.
Experience managing multiple projects and operational workstreams simultaneously.
Strong SharePoint administration and document management experience.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel.
Excellent written communication and organizational skills.
Strong attention to detail and ability to proactively identify and resolve operational issues.
Ability to work independently while operating within established processes and priorities.
Legally authorized to work in the United States at the time of hire; visa sponsorship is unavailable now or in the future.

Nice To Haves

Experience administering a Learning Management System (LMS).
Experience with course-authoring or learning platforms such as Articulate Rise or Engagedly.
Familiarity with Salesforce CRM, LinkedIn Sales Navigator, Momentum, and ZoomInfo.
Experience supporting sales organizations within SaaS, cloud, managed services, or technology companies.

Responsibilities

Own and run the sales and CX onboarding program from start-date confirmation through 90-day completion.
Gather onboarding requirements, role expectations, and feedback from Sales and CX leaders, and provide findings and recommendations to the Sales Enablement Manager.
Run the finalized onboarding program consistently for each new hire and cohort, and collect ongoing feedback to recommend refinements.
Build and manage onboarding schedules for cohort sessions, role-based breakouts, training, certifications, role plays, and milestone check-ins.
Host and facilitate onboarding sessions and serve as a primary point of contact for new hires throughout the program.
Partner with Recruiting and hiring managers to confirm start dates and prepare for incoming classes.
Track 30-, 60-, and 90-day milestones; send timely reminders; and maintain onboarding trackers, completion records, and learning documentation.
Resolve scheduling and completion issues, escalating matters requiring manager follow-through or program changes to the Sales Enablement Manager.
Co-host or independently run Sales Skills Lab, product refreshers, and other enablement-led sessions.
Own session logistics, including scheduling, presenter coordination, materials preparation, run-of-show, recordings, attendance tracking, and follow-up resources.
Facilitate sessions using materials and session designs provided by the Sales Enablement Manager, and coordinate with sales managers and representatives presenting deal stories.
Collect participant feedback and recommend improvements to session format and engagement.
Use AI tools such as Microsoft Copilot, ChatGPT, or similar to streamline coordination, communications, summaries, trackers, and content formatting.
Identify enablement-program bottlenecks, propose solutions, pilot improved processes, and document effective changes as repeatable practices.
Create and maintain the Sales and Enablement SharePoint site, including site structure, navigation, page design, and access permissions.
Organize and maintain SharePoint enablement content, including onboarding guides, playbooks, training materials, and reference documentation.
Update materials as directed to reflect product, process, or methodology changes; maintain document organization, version control, and accessibility.
Audit content for outdated materials, recommend updates, publish finalized content, and document enablement communications and rollout history.
Maintain accurate onboarding and enablement records and monitor operational processes for quality, consistency, and timeliness.
Partner with Sales Operations, Customer Experience, HR, Recruiting, and Sales leadership to support smooth program execution.
Co-manage learner enrollments, course assignments, and completion tracking; generate recurring LMS reports; and support certification scheduling and registration.
Troubleshoot basic user access issues and coordinate more complex learning platform issues with Sales Operations.