Sales Enablement Specialist

Harbor

11d•Remote

About The Position

Harbor is seeking a Sales Enablement Specialist to turn the company’s market insights, solution expertise, sales priorities, and operating tools into practical guidance for Client Engagement (CE) teams. The role coordinates input from Insights, Product and Solutions Marketing, Sales Leadership, Sales and Marketing Operations, and Delivery subject matter experts, helping sellers identify multidimensional client needs, conduct effective discovery, bring together the right experts, and progress opportunities with a coherent client approach. The position focuses on field adoption and practical application. It translates approved marketing insights and assets into playbooks, training, coaching resources, and reinforcement, without taking ownership of market positioning, messaging strategy, campaigns, market-facing content, CRM administration, forecasting, or seller performance accountability. The Specialist also uses pipeline, performance, learning-system data, and field feedback to identify capability gaps and evaluate enablement, distinguishing correlation from causation and validating data definitions with Operations. The Specialist owns assigned enablement initiatives from needs assessment through design, development, launch, and evaluation; coordinates contributors, reviews, timelines, and dependencies; and applies adult-learning and instructional-design principles across instructor-led, virtual, digital, and on-the-job learning. The role supports Harbor’s complex services across Enterprise Solutions, Business Operations Solutions (BOS), AI, and advisory. This is a remote position that can be worked from anywhere in the United States, during normal CST/EST business hours.

Requirements

Bachelor’s degree or equivalent experience in sales enablement, revenue operations and strategy, marketing, learning and development, instructional design, analytics, or a related field.
At least 7 years of relevant experience in sales enablement, sales effectiveness, revenue operations, instructional design, or a related business-facing role.
Strong analytical skills and demonstrated ability to interpret pipeline, conversion, activity, and learning data.
Ability to translate complex service offerings and subject matter expert input into practical seller guidance.
Strong facilitation, communication, consulting, and project-management skills across functions.
Ability to use AI-enabled tools responsibly, stay organized, and adapt to shifting priorities in a client-focused environment.

Nice To Haves

Experience enabling complex services, consulting, or professional-services sales is strongly preferred.
Advanced Excel skills.
Experience with Power BI or similar analytics tools.
Experience with CRM and sales execution tools such as Salesforce and Clari.
Familiarity with Workday Learning or a comparable learning management system.
Familiarity with Articulate 360 or similar content tools.

Responsibilities

Partner with Marketing to understand approved positioning, value propositions, customer and market insights, competitive context, and buyer-journey assets for Harbor solutions.
Convert approved inputs into sales playbooks, including opportunity signals, discovery questions, value narratives, proof points, likely objections, adjacent-solution paths, and examples of effective client conversations.
Explain how and when sellers should use marketing assets throughout the buyer journey, without owning positioning, messaging strategy, campaigns, or market-facing content.
Coordinate enablement across solution lines so sellers can connect Enterprise Solutions, BOS, AI, and advisory when client needs call for a multidisciplinary response.
Build guidance to help Client Engagement teams identify client problems, assess business impact, map stakeholders and buying processes, qualify opportunities, and agree on next steps.
Create cross-solution discovery frameworks and handoff practices that help teams assemble appropriate Delivery and subject matter expert support and maintain a coordinated client conversation.
Develop talk tracks, call plans, account-planning tools, objection responses, case examples, and role-play scenarios grounded in Harbor’s services and delivery experience.
Partner with Sales and Marketing Operations to analyze validated pipeline and performance data, including pipeline creation and coverage, stage conversion, win/loss patterns, sales-cycle length, slippage, forecast movement, opportunity source, and solution-line mix.
Identify patterns that may indicate skill, process, or adoption gaps and recommend targeted playbooks, training, coaching resources, or reinforcement.
Use Salesforce, Clari, Power BI, learning-system data, and field feedback to assess participation, adoption, proficiency, and business indicators; distinguish correlation from causation and validate definitions with Operations.
Turn analysis into recommendations for GEO Leads and enablement partners while leaving forecast ownership, CRM administration, data definitions, and performance accountability with their respective owners.
Translate Harbor’s sales methodology into repeatable workflows for prospecting, discovery, qualification, stakeholder alignment, solution design, opportunity progression, and close planning.
Partner with GEO Leads to identify coaching priorities and provide manager guides, observation tools, practice sessions, and reinforcement resources; GEO Leads retain accountability for seller performance and coaching.
Facilitate workshops, onboarding, deal simulations, call reviews, knowledge checks, and ongoing reinforcement to help Client Engagement teams apply the approach in live opportunities.
Own assigned enablement initiatives from needs assessment through design, development, launch, and evaluation; manage scope, timelines, contributors, reviews, and dependencies.
Apply adult-learning and instructional-design principles across instructor-led, virtual, digital, and on-the-job learning; develop facilitator guides, learner materials, job aids, exercises, and reinforcement plans.
Use feedback from wins, losses, objections, client needs, Delivery, and the field to improve enablement and inform partner teams.
Help Client Engagement teams apply Salesforce, Clari, Workday Learning, and related sales tools in their day-to-day workflows; coordinate system or process changes with Operations.
Work with Operations and Marketing to align enablement resources with CRM stages, campaign activity, pipeline reviews, and forecast routines without duplicating system ownership.
Monitor enablement adoption, learning participation, proficiency, readiness, coaching consistency, and relevant pipeline and sales indicators with partner teams; refine initiatives based on evidence.