Sales Enablement Manager

EDP Current Openings • Chicago, IL

8d • Onsite

About The Position

The Sales Enablement Manager improves lead-to-customer conversion and sales performance across EDP service centers by coaching managers, customer service representatives, and sales professionals. This highly visible, field-based role works alongside leaders and frontline teams to assess sales conversations, identify performance gaps, and turn coaching into measurable business results.

The role establishes relationships with General Managers and team members, creates a regular coaching cadence, analyzes CRM and sales data, and implements targeted coaching plans. It supports the complete sales process from initial customer contact through close and transition to delivery, while helping leaders develop their teams and maintain consistent call-scoring standards.

The manager collaborates with regional and EDP leaders, operations teams, and Regional Sales Managers to align coaching priorities, support local growth plans, and improve the customer experience. The role also contributes to onboarding, sales training, quarterly reviews, and sales process improvements across multiple locations.

The position is based onsite in Chicago and requires approximately 50% travel to supplier and operating locations, including overnight travel. Work regularly takes place at service centers and propane plant locations, with time outdoors in varying weather conditions and participation in sales ride-alongs. Compensation is $115,000–$125,000 based on experience, with a bonus. There are no direct reports.

Requirements

• At least 5 years of sales experience, including 2 or more years coaching, developing, or leading sales professionals.
• Demonstrated success improving sales performance through coaching in both inside and field sales environments.
• Experience coaching both customer service and sales professionals.
• Strong CRM and sales analytics skills, including the ability to identify performance trends and turn findings into coaching action plans.
• Valid driver's license and ability to travel up to 50% of the time, including overnight travel.

Nice To Haves

• Experience in propane, fuel delivery, home services, or another route-based service business.
• Experience building or managing onboarding programs for new sales hires.
• Salesforce experience.
• Experience using call recording, call scoring, or conversation intelligence platforms.
• Experience in a multi-location organization with field leadership teams.
• Experience facilitating instructor-led and virtual sales training.
• Experience leading quarterly business reviews or sales process improvement initiatives.
• Bachelor's degree or equivalent experience.

Responsibilities

• Improve lead-to-customer conversion rates across service centers.
• Coach the complete sales process, from initial customer contact through close and transition to delivery.
• Use CRM and sales performance data to identify conversion gaps and prioritize coaching.
• Lead quarterly sales reviews with General Managers and Regional Vice Presidents.
• Track coaching activity and business outcomes, and provide regular updates to sales leadership.
• Coach General Managers on developing their teams and maintaining consistent call-scoring standards.
• Conduct live call reviews, ride-alongs, and in-person coaching with customer service representatives and inside and outside sales representatives.
• Create and execute performance improvement coaching plans for team members who are not meeting expectations.
• Lead onboarding and ramp-up programs for new sales representatives and customer service employees transitioning into sales roles.
• Facilitate sales training workshops and virtual coaching sessions.
• Collaborate with Regional Vice Presidents and EDP leaders to establish coaching priorities and growth strategies.
• Support General Managers in developing and executing local sales growth plans.
• Partner with operations teams to support a smooth customer experience from sale through delivery and ongoing service.
• Act as a resource for Regional Sales Managers who oversee field sales teams.
• Identify process, staffing, or system issues that negatively affect sales performance and provide data-backed recommendations.
• Help standardize best practices across service centers and refine the sales process based on results.

Benefits

• Medical, dental, and vision insurance options.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• 401(k) with company match.
• Tuition reimbursement.
• Employee Assistance Program (EAP).
• Voluntary life, AD&D, and short-term disability coverage.
• Paid holidays and time off.
• $50,000 basic life/AD&D and long-term disability coverage at no cost.
• Propane discount.
• Bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed