Sales Enablement Manager

Cresta

7d

About The Position

The Sales Enablement Manager will lead Cresta’s Sales Enablement team and oversee enablement for Sales representatives and SDRs globally. Reporting to the Head of GTM Enablement, this leadership role is expected to expand substantially in the coming year.

The role partners closely with Marketing, Product, and Sales leadership to identify and prioritize major challenges facing the Sales organization, deliver impactful programs, and measure business outcomes. It requires balancing competing priorities in a fast-changing AI organization and focusing resources on the work with the greatest impact. The manager will guide the team’s structure, take ownership of enablement for Cresta’s Strategic Sales team, and serve as a trusted partner to Sales leadership.

Cresta is a unified AI platform for customer experience, combining conversational AI agents, real-time human agent augmentation, and conversation intelligence. The company offers competitive, location-based compensation consisting of base salary and equity, along with a comprehensive benefits package.

Requirements

• Bachelor’s degree or equivalent years of experience.
• At least 5 years of experience in enablement leadership roles at a fast-paced organization selling complex, multi-stakeholder deals.
• Excellent organizational skills and a strong desire to bring structure and organization to a fast-moving organization.
• Experience managing complex, challenging projects and ensuring they are delivered effectively.
• Ability to build strong relationships with internal stakeholders across Sales and SDR organizations.
• Proactive approach and genuine curiosity about how AI can solve key challenges within CX.

Responsibilities

• Prioritize competing enablement needs, including product expertise, sales skills, and market dynamics.
• Manage the Sales Enablement team and guide its future structure.
• Directly contribute to the success of ongoing enablement initiatives, including onboarding and Sales Kickoff.
• Own enablement for Cresta’s Strategic Sales team, which focuses on the world’s largest CX organizations.
• Deliver high-quality programs that produce measurable impact and results.
• Monitor and report on the effectiveness of sales enablement initiatives.
• Build trusted partnerships with Sales leadership.
• Help Sales organizations make effective use of cutting-edge AI tools.

Benefits

• Comprehensive medical, dental, and vision coverage, with plans for employees and their families.
• Flexible PTO.
• Paid parental leave for new parents.
• Retirement savings plan.
• Remote work setup budget for a home office.
• Monthly wellness and communication stipend.
• In-office meal program for onsite employees.
• Commuter benefits for onsite employees.
• Equity as part of compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager