Sales Director, Commercial

Temporal Technologies

About The Position

Temporal is seeking a Commercial Sales Director to build, own, and scale its Commercial segment across EMEA. This people-centered sales leader will help shape the go-to-market strategy for commercial sales, build and mentor a collaborative team, and drive execution in a fast-paced, technically sophisticated environment. The role partners with Marketing, Customer Success, Solutions, Product, and other teams to deliver consistent customer value and evolve how Temporal engages, supports, and grows commercial customers. It is suited to a leader who values talent development, inclusive teams, product-led growth, and consumption-based business models.

Requirements

  • At least 7 years of SaaS sales experience, including at least 2 years in a leadership or management role.
  • Experience leading and scaling high-performing, diverse teams in high-growth environments.
  • Success selling technical products and managing customers ranging from early-stage startups to global companies.
  • Ability to craft and execute territory and pipeline plans, with a strong understanding of sales metrics, forecasting, and performance management.
  • Experience with sales playbooks and incentive models, including evolving them as a business scales.
  • Strong collaboration skills and experience aligning across global, cross-functional teams.
  • Ability to understand and explain software development workflows, cloud-native architectures, and distributed systems concepts.
  • Excellent verbal and written communication skills, with the ability to influence stakeholders from developers to executive decision-makers.
  • Proficiency with Salesforce, Salesforce Engage, Slack, LinkedIn Navigator, CommonRoom, ZoomInfo, Reo, and other modern sales tools.
  • Data-driven decision-making and comfort analyzing performance metrics to guide improvements and team performance.

Nice To Haves

  • Experience managing client escalations with professionalism and customer-first outcomes.
  • Familiarity working alongside Global System Integrators (GSIs), hyperscalers, and resellers.
  • Background in developer-focused or open-source sales environments.

Responsibilities

  • Build and lead a high-performing team of Commercial Account Executives, growing it from 0 to more than 10 members while fostering collaboration, accountability, and results.
  • Mentor team members, establish clear goals, and create a collaborative culture.
  • Develop territory and pipeline strategies that support near-term outcomes and long-term success.
  • Drive proactive pipeline generation through outbound efforts in partnership with Marketing and regional field engagements.
  • Partner with the Commercial leader to evolve the commercial sales playbook, processes, and team structure for a product-led growth and consumption-based model.
  • Partner with the Commercial leader to influence incentive models, team structure, and segmentation strategy to improve scalability and efficiency.
  • Coordinate cross-functional execution with Marketing, Customer Success, Solutions Architecture, and Professional Services.
  • Coach the team throughout the sales cycle, from outreach to close.
  • Support onboarding and ramping with a focus on velocity, quality, and consistency.
  • Participate in customer growth and customer meetings, supporting Account Executives with technical evaluations and business case development.
  • Manage escalations and align customer success outcomes with sales goals.
  • Promote solution-focused customer engagement rooted in customer value.
  • Lead with curiosity, empathy, and humility while helping the team develop and thrive.
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