Sales Director / Lead Community Living Advisor

Spectrum Retirement Communities, LLC•Chandler, AZ

11d

About The Position

Responsible for developing and executing the community's sales strategy to drive sustainable occupancy growth, optimize revenue performance, and foster long-term occupancy stability. The role develops and strengthens relationships with referral sources, professional partners, and local influencers while generating qualified prospects, converting opportunities, and building future demand through a healthy pipeline. Expected potential incentive compensation is $4,500 per month or more.

Requirements

High school diploma or equivalent required.
Proficiency in Microsoft Office Suite and CRM platforms, including the ability to document, manage, and analyze sales activities and prospect information.
Self-motivated, organized, and professional; able to work independently and solve problems.
Strong communication skills and ability to work with prospective and current residents, placement agencies, and team members.
Strong understanding of sales process management, lead nurturing, follow-up strategies, conversion metrics, and CRM systems.
Customer-service focus and genuine passion for serving older adults and enhancing residents' and families' quality of life.
Professional appearance, demeanor, and conduct consistent with representing the community and organization positively.

Nice To Haves

Bachelor’s degree or commensurate experience.
Sales experience in senior living.

Responsibilities

Develop and execute a comprehensive sales strategy that drives sustainable occupancy growth, optimizes revenue, and maintains a healthy pipeline through effective lead management and conversion.
Cultivate strategic relationships with referral partners, healthcare professionals, placement agencies, and community organizations to expand market presence, generate qualified referrals, and increase brand awareness.
Lead the sales process from inquiry through move-in, providing an exceptional customer experience and partnering with Operations on apartment readiness, documentation, and resident transition.
Analyze sales performance, occupancy trends, competitive activity, and market data to identify opportunities, refine strategies, improve conversions, and support occupancy stability.
Maintain a tour-ready community and accurate sales systems, ensuring the environment reflects Spectrum's brand standards and CRM data, forecasting, and sales reporting remain accurate.