Sales Director / Lead Community Living Advisor
Gardens at Ocotillo Senior Living•Chandler, AZ
About The Position
Responsible for developing and executing the community's sales strategy to drive sustainable occupancy growth, optimize revenue performance, and foster long-term occupancy stability. The role builds and strengthens relationships with referral sources, professional partners, and local influencers, and executes proactive sales activities that generate qualified prospects, convert opportunities, and build future demand through a healthy pipeline. Expected potential incentive compensation is $4,500 per month or more.
Requirements
- High school diploma or equivalent required.
- Proficiency in Microsoft Office Suite and CRM platforms, including accurate documentation, management, and analysis of sales activities and prospect information.
- Self-motivated, organized, and professional.
- Ability to work independently and solve problems.
- Strong communication skills and ability to work with potential residents, current residents, placement agencies, and team members.
- Strong understanding of sales process management, lead nurturing, follow-up strategies, conversion metrics, and customer relationship management systems.
- Customer-service focus and genuine passion for serving older adults and enhancing residents' and families' quality of life.
- Professional appearance, demeanor, and conduct consistent with representing the community and organization positively.
Nice To Haves
- Bachelor's degree or commensurate experience.
- Sales experience in senior living.
Responsibilities
- Develop and execute a comprehensive sales strategy to drive sustainable occupancy growth, optimize revenue, and maintain a healthy pipeline of qualified prospects through effective lead management and conversion.
- Cultivate strategic relationships with referral partners, healthcare professionals, placement agencies, and community organizations to expand market presence, generate qualified referrals, and increase brand awareness.
- Lead the sales process from inquiry through move-in, providing an exceptional customer experience and partnering with Operations on apartment readiness, documentation completion, and resident transitions.
- Analyze sales performance, occupancy trends, competitive activity, and market data to identify opportunities, refine sales strategies, improve conversion outcomes, and support long-term occupancy stability.
- Maintain a tour-ready community and accurate sales systems, ensuring the physical environment reflects Spectrum's brand standards and preserving the integrity of CRM data, forecasting, and sales reporting.
Benefits
- Medical insurance for eligible full-time team members.
- Dental insurance for eligible full-time team members.
- Vision insurance for eligible full-time team members.
- Life insurance for eligible full-time team members.
- Other voluntary insurance options for eligible full-time team members.
- 401(k) participation for part-time and full-time team members.
- Paid time off for part-time and full-time team members.
- Holiday pay for part-time and full-time team members.
- Daily Pay for part-time and full-time team members.
- Discounts through Perk Spot for part-time and full-time team members.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
High school or GED
