Sales Development & Training Manager

Ethos Life

6d • $83,000 - $147,000 • Remote

About The Position

Ethos is seeking a sales trainer and builder to develop and deliver training, coaching, and sales script strategies for its direct-to-consumer sales teams. The role partners with sales and product leaders to shape sales approaches, test concepts, and improve how agents engage with customers. The manager personally leads onboarding, workshops, and coaching sessions, and builds systems and content to help agents perform effectively. This autonomous, hands-on role focuses on delivering live training, improving customer experience, tracking performance, and developing agents into top performers.

Requirements

• Prior experience delivering or building sales training or enablement programs.
• Ability to create training content and materials.
• Ability to form hypotheses, test and measure training or script outcomes, and iterate based on results.
• Ability to work autonomously with direction and support from the Head of Sales Development & Training and minimal hand-holding.
• Comfort facilitating, coaching, and engaging agents in physical or virtual settings.
• Ability to partner closely with sales leaders and the Head of Sales Development & Training to shape and execute strategy.

Nice To Haves

• Experience in a high-velocity, script-driven, or regulated sales environment.

Responsibilities

• Lead onboarding, ramp, and ongoing skills training for new and existing agents across sales verticals.
• Help develop, test, and refine sales scripts with sales and product leaders; train agents on script changes and reinforce adherence through live coaching.
• Build and run onboarding curriculum and the ramp process for new agents.
• Lead remedial training for underperforming representatives and deliver coaching programs developed with the Head of Sales Development & Training.
• Use AI transcription analysis and script-adherence tools to identify coaching opportunities and turn insights into training content and live coaching.
• Help design and run structured pilots and A/B script tests, deliver training updates as scripts evolve, and gather sales-floor feedback.
• Help build and deliver manager coaching programs, including training managers on the Ethos Management Philosophy.
• Bring sales-floor feedback into planning with the Head of Sales Development & Training and Product, and convert product and script changes into clear training content.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed