Sales Development Team Lead

Fieldwire

2d•$81,900 - $100,100•Remote

About The Position

The Sales Development Team Lead provides day-to-day leadership, coaching, and operational support to SDRs across HNA and Global markets. Working closely with the SDR Manager, the Team Lead reinforces established sales processes, offers hands-on coaching, and serves as an accessible resource for SDRs. The SDR Manager retains ownership of overall team performance, strategy, hiring, career development, organizational leadership, and onboarding strategy. The role supports call coaching and SDR development; Salesforce and process excellence; day-to-day team leadership; and new-hire ramp and enablement. The Team Lead partners with the SDR Manager and Enablement team to reinforce training and address performance or process issues.

Requirements

At least 3 years of experience as a quota carrier in sales or business development.
Coachable, curious, and motivated by results.
Strong written and verbal communication skills.
Comfort working in a fast-paced, metrics-driven environment.

Nice To Haves

Experience with outbound sales tools such as Gong, 6Sense, and Salesforce.
Interest in construction technology or SaaS.

Responsibilities

Conduct regular live call shadows with SDRs.
Coach cold calling, discovery, objection handling, qualification, and demo booking skills.
Reinforce CHAMP methodology and discovery standards.
Identify individual and team-wide coaching opportunities.
Share successful calls, messaging, and best practices across the team.
Partner with the SDR Manager to develop targeted coaching plans when performance gaps are identified.
Support Salesforce opportunity and activity hygiene, CHAMP note quality, Groove/cadence execution, and lead management.
Reinforce inbound and outbound processes established by leadership, and report recurring process issues to the SDR Manager rather than independently changing established processes.
Answer day-to-day rep questions and help SDRs troubleshoot prospecting challenges.
Support outbound Power Hours and call blocks, and reinforce priorities communicated by the SDR Manager.
Recognize strong performance, share team wins, and help maintain accountability and team engagement.
Serve as an escalation point when SDRs need immediate assistance and help remove blockers.
Partner with the Enablement team in onboarding and developing new SDRs.
Support systems and process training, Salesforce workflow training, call shadowing, CHAMP certification, cold-call certification, competitor and battle-card reinforcement, and additional support during ramp.