Sales Development Representative - Independent Retail - North Bay
About The Position
This sales development role rotates through different territories and primarily fills open territories as needed to maximize sales of supplier brands to the trade. The position may also assist the Merchandising Department during particularly heavy merchandising periods. The representative calls on accounts, maintains efficient daily routes, and develops sales through customer presentations, brand education, merchandising, and account service. The role also includes maintaining product levels and brand visibility, collecting payments where legally permissible, handling customer issues, supporting account receivables, meeting supplier-brand performance goals, and staying current on company and supplier activities.
Requirements
- Bachelor’s degree in a related field and/or equivalent training and work experience.
- At least 2 years of sales experience.
- Basic PC skills, including MS Office and other computer programs such as presentation software.
- Results-oriented professionalism with verbal and written communication, diplomacy, discretion, and customer service skills.
- Ability to multitask, work independently and/or as part of a team, pay attention to detail, and meet deadlines.
- Analytical and reporting skills.
- Sound judgment and problem-solving skills.
- Ability to work in a fast-paced, high-volume team environment.
- Valid driver’s license.
Nice To Haves
- Ability to hold a Solicitor’s Permit.
- Understanding of wine and spirits.
Responsibilities
- Call on accounts and cover daily routes using an established, efficient routing pattern.
- Prepare and deliver professional sales presentations that balance company priorities with customer needs, including selling display ideas, new products, placements, resets, drink and wine lists, and promotions.
- Maintain product levels in accounts by taking inventory and restocking shelves where legal.
- Maximize brand visibility in accounts using effective and current point-of-sale materials when appropriate.
- Collect and deliver checks or other remittances from accounts where legally permissible.
- Educate account staff by conducting brand training seminars.
- Service accounts by delivering products in extenuating circumstances, handling customer issues and complaints, and referring issues to management as appropriate.
- Plan how to achieve sales and merchandising objectives by understanding monthly pricing and product-programming information and maintaining accurate historical account purchase information.
- Ensure national account compliance, where applicable, by accurately completing required surveys.
- Review account buying patterns using company pricing and product-programming information and maintain accurate historical account purchase information.
- Meet performance standards by achieving supplier-brand distribution, volume, and activity goals set by management.
- Manage customer account receivables by processing credits and returns promptly and communicating with accounts about aged receivables.
- Attend and actively participate in weekly sales meetings to stay informed of company and supplier activities and updates.
- Perform other duties as assigned by the supervisor.
- Assist the Merchandising Department during particularly heavy merchandising periods, as needed.
Benefits
- Medical insurance (HMO and PPO).
- Dental insurance.
- Vision insurance (PPO).
- 401(k) matching.
- Annual PTO accrual and holidays.
- Rollover Flexible Spending Accounts (FSAs).
- Free Life and AD&D Insurance.
- Employee Assistance Program.
- Mileage reimbursement at 70 cents per business mile driven.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
