Sales Development Representative

NinjaOne•Austin, TX

11d•Hybrid

About The Position

As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads through cold calls, emails, and social networking. Your goal is to schedule demos for Account Executives. The role is based in downtown Austin, Texas, and follows a hybrid schedule: in the office Monday, Tuesday, and Thursday, plus additional days as required. During the first month of training, daily office attendance is required. NinjaOne unifies IT for nearly 40,000 customers in more than 140 countries. Its Unified IT Operations Platform combines endpoint management, autonomous patching, backup, and remote access in one console. The company focuses on customer success and reports a 98% customer satisfaction score maintained for more than five years. This position is not eligible for visa sponsorship. NinjaOne is committed to an inclusive and diverse work environment and considers qualified applicants without regard to protected characteristics.

Requirements

Competitive eagerness to stand out and achieve success.
Energetic, self-starting approach; enjoys quota-driven work, performing under pressure, and working on a large team.
Superior verbal and written communication skills by phone and email, attention to detail, and strong follow-up skills.
Excellent listening and analytical skills to assess prospect interests.
Experience meeting minimum call-volume and/or talk-time goals.
Strong organizational skills and ability to manage time and workload.
Technical aptitude and ability to demonstrate and convey the value proposition of NinjaOne’s IT management software.
Coachability, eagerness to learn, solid work ethic, and positive attitude.
Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures.
No degree requirement.

Nice To Haves

Experience with Salesforce or another CRM, SalesLoft, and other sales tools.
Experience working in, working with, or selling to IT departments, resellers, MSPs, and Director- or C-level IT executives.

Responsibilities

Proactively generate new qualified leads and grow an individual book of business.
Identify, connect with, qualify, sort, and track leads.
Meet and exceed core metrics, quotas, and KPIs set by the manager, including daily cold-call and email targets.
Use consultative phone skills to prospect, articulate the value proposition, influence prospects, overcome objections, and remain resilient.
Use Salesforce to document activities, maintain contact information, forecast opportunities accurately, and communicate relevant prospect and opportunity information.
Maintain knowledge of market conditions and competitive activities.
Perform other duties as needed.