Sales Development Representative (SDR)

Customer Contact Services•Minnetonka, MN

11d•$50,000 - $58,000•Hybrid

About The Position

Customer Contact Services (CCS) is seeking dedicated Sales Development Representatives (SDRs) to build its in-house outbound sales engine. As one of the first SDRs, you will play a crucial role in developing the sales playbook. Your primary responsibility will be to identify and engage potential clients, initiate conversations, and schedule qualified meetings for the sales team. You will focus on a specific industry vertical and territory, utilizing a curated prospect list and employing multi-channel outreach including phone, email, and LinkedIn.

Requirements

Drive and a strong desire to sell
Comfort with phone outreach
Ability to handle rejection and use it as motivation
Coachability and willingness to apply feedback quickly
Curiosity to understand prospect businesses
Strong organizational skills to manage prospect lists
Grit to persist in a numbers-driven sales environment with a long feedback loop

Nice To Haves

1+ year in an SDR, BDR, inside sales, or phone-based role
Familiarity with Apollo, HubSpot, Salesforce, or similar tools
Exposure to healthcare, home services, or B2B services

Responsibilities

Prospect and build targeted lead lists using Apollo
Run multi-touch outreach sequences: cold calls, emails, and LinkedIn
Qualify prospects against our ideal customer profile and book meetings for the sales team
Achieve a clear, measurable goal: booked meetings that actually happen
Log activity and maintain clean pipeline data
Provide feedback on outreach effectiveness, messaging, objections, and list conversion to refine the sales playbook
Collaborate directly with the CEO and sales team