Sales Development Representative (SDR)

THG Ingenuity•New York, FL

About The Position

THG Ingenuity is hiring Sales Development Representatives to support growth across its ecommerce technology, robotics, and operations platform. This high-energy, high-impact role focuses on outbound sales, building relationships, and engaging senior decision makers. The SDR identifies and engages prospects, qualifies opportunities, and books meetings for commercial teams. It offers the opportunity to develop sales fundamentals and build a career in technology, ecommerce, or operations-led solutions.

Requirements

  • Genuine motivation to build a career in sales.
  • Confidence speaking with senior stakeholders by phone.
  • Commercial curiosity and the ability to ask strong questions rather than simply pitch.
  • Resilience and a competitive mindset.
  • Organisation, proactivity, and consistency.
  • Energy and interest in the creative/content world.
  • A driven and coachable attitude.

Nice To Haves

  • Previous outbound sales experience.
  • Experience as an SDR or BDR.
  • Experience in sales, recruitment, hospitality, or another customer-facing background.

Responsibilities

  • Generate new pipeline through outbound activity, including cold calling, email, and LinkedIn.
  • Book qualified meetings with relevant decision makers.
  • Research and target accounts aligned with the ideal customer profile.
  • Conduct discovery conversations to understand business challenges and priorities.
  • Handle objections confidently and build interest through value-led messaging.
  • Manage follow-up sequences and nurture accounts over time.
  • Maintain accurate CRM notes, next steps, and pipeline hygiene.
  • Work with business development, marketing, and wider teams to align on campaigns and priorities.
  • Continuously improve activity and conversion through coaching.
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