Sales Development Representative

Magnet Forensics•Waterloo, ON

14d•Hybrid

About The Position

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. They are continually innovating to provide advanced and effective tools for customers to protect companies, communities, and countries. Serving thousands globally, their solutions modernize digital investigations, helping fight crime, protect assets, and guard national security. With a global presence, Magnet Forensics supports employees through learning and development, fostering a team with talent and integrity. The Sales Development Representative (SDR) is a key player in strategic growth, working closely with Sales and Marketing teams. The SDR will generate and qualify sales opportunities for Account Executives through inbound lead response and outbound prospecting. This role offers significant growth opportunities, providing a foundation for a career in Business Development, Sales, Marketing, and more. Ideal candidates are passionate about developing new skills, motivated by healthy competition, resilient, naturally curious, and eager to solve problems and improve processes.

Requirements

You want to be part of a high growth software company that always puts it's customers first
You have a never give up attitude! You are an organized self-starter with excellent follow-through, that has demonstrated lots of initiative
You are goal-oriented and full of drive, with an innate desire to succeed
You have 2+ years experience in sales or customer service roles, and can work under pressure
You have a University degree or College diploma in Business, Marketing or equivalent, and leverage it to be a critical thinker that enjoys solving complex challenges
You are comfortable with change
You have strong analytical, relational and negotiation skills, as well as excellent verbal & written communication skills
You have Proficiency in Microsoft Office, as well as a solid understanding of social media tools like LinkedIn and Twitter
Preferred location: In or within proximity to Kitchener-Waterloo region. Local presence is important for team collaboration

Nice To Haves

You have experience working with a CRM system like Salesforce, ZoomInfo, Salesloft and Sales Navigator
You have familiarity and prior exposure to the lead funnel process - lead generation, lead follow up, and lead tracking
You have prior experience with lead prospecting software tools an/or chatbot monitoring
You are comfortable with cold calling

Responsibilities

Qualify all sales leads generated by marketing, based on defined lead qualification criteria
Leverage prospecting strategies, including phone, email and social networking to connect with prospective customers, identify their needs and challenges, and qualify their interest
Work closely with our sales team (Account Executives) to schedule discovery meetings with sales ready leads/prospects
Leverage a variety of marketing and sales tools that will be available for your use, to maximize your efficiency and effectiveness, including Prospecting tools (ex. SalesLoft, ZoomInfo, LinkedIn Navigator) and Marketing Automation tools (ex. Pardot)
Manage new contacts via our CRM platform (Salesforce) to ensure accuracy for long term pipeline development
Provide friendly and knowledgeable service to prospects on a consistent basis and build strong relationships
Work as part of a cross functional team and build strong relationships across the organization
The primary focus of this role is Inbound Lead Response with additional attention on Outbound Prospecting