Sales Development Representative

Trainual•Tempe, AZ

2h•Hybrid

About The Position

Trainual is hiring a Sales Development Representative who turns curiosity into conversation and conversations into pipeline. This role sits at the front door of revenue. You’ll be the first human touchpoint for many prospective customers — responding to inbound interest, qualifying opportunities, and making sure the right people get the right next step. About 70% of your focus will be inbound lead qualification and conversion. The other 30% supports strategic partner channels, helping activate trusted ecosystems that introduce Trainual to growing teams. If you’re energized by fast conversations, clear qualification, and the satisfaction of handing Account Executives a well-prepped meeting — you’ll feel right at home here.

Requirements

You’re fast, curious, and people-oriented.
You’re a great conversational qualifier.
You move quickly without losing the human touch.
You’re comfortable working alongside AI tools.
You care about quality.
We’re looking for someone who combines great communication skills with strong judgment when evaluating opportunities.

Nice To Haves

1 to 3 years of SaaS SDR or BDR experience. Ideally in inbound qualification or sales development.
Inbound conversation experience. You’re comfortable handling demo requests, chat conversations, and quick-turn outreach.
CRM discipline. Experience working in HubSpot or similar CRM systems.
Modern sales tools. Familiarity with platforms like LinkedIn Sales Navigator, Zoom, and sales engagement tools.
Multi-channel communication. Ability to manage several conversations simultaneously without dropping the ball.
Operational curiosity. You’re naturally interested in how organizations run, grow, and scale.
Strong judgment. You know how to recognize a real opportunity — and when it’s best to disqualify.
AI-assisted sales tools. Experience working with automated qualification or AI conversation systems.
Partner ecosystem exposure. Experience supporting referral programs, consultants, or association partnerships.
Campaign insight. Exposure to analyzing lead quality or campaign performance.

Responsibilities

Inbound lead qualification. Review and evaluate demo requests, contact forms, and other inbound signals to determine fit, urgency, and opportunity quality.
Real-time prospect engagement. Connect quickly with prospective customers via email, phone, and chat to gather key qualification information.
Opportunity routing. Ensure qualified prospects are directed to the right Account Executive with the right context.
Follow-up management. Nurture leads that require additional information or timing before scheduling a meeting.
Next-step clarity. Every inbound interaction should result in a clear next step — for both the prospect and the sales team.
Technology-driven prospecting. Use modern tools to build targeted account lists that identify the right companies and decision-makers.
Conversation oversight. Review and guide AI-generated conversations to ensure they stay helpful, accurate, and aligned with our qualification standards.
Pattern recognition. Identify trends in questions, objections, or qualification gaps across inbound conversations.
Workflow improvement. Provide feedback that improves automation responses, routing logic, and qualification workflows.
Partner ecosystem prospecting. Engage organizations within identified partner segments.
Partner referral qualification. Respond quickly to partner-generated leads and assess opportunity quality.
Community engagement. Participate in conversations with partner networks where Trainual may be a fit.
Partner lead follow-up. Ensure every referral receives fast, thoughtful outreach.
Opportunity routing. Connect qualified partner opportunities with the Strategic Partnerships leader.