Sales Development Representative - Outbound

Global Payments Inc.•Oklahoma City, OK

About The Position

Global Payments is seeking an Outbound Sales Development Representative to join its Sales Development team. The role focuses on generating new business opportunities through outbound prospecting, qualifying leads, and scheduling meetings with Account Executives. The representative will maintain CRM records and collaborate with sales partners to support effective lead handoffs and pipeline development. The posting describes Global Payments as a global payments and software company serving businesses of every size.

Requirements

  • Consistently meet outbound activity benchmarks, such as 85–100 calls and 40–60 emails per day, while maintaining quality outreach.
  • Identify decision-makers, assess business needs, and qualify leads against defined criteria.
  • Set qualified meetings (SQLs) and contribute to pipeline growth; the posting gives a benchmark of 15–25 or more meetings per month depending on quota.
  • Use Salesforce, Outreach, or similar sales tools to manage activity, maintain data accuracy, and track pipeline performance.
  • Demonstrate strong verbal and written communication, articulate value propositions, and handle objections concisely and compellingly.

Nice To Haves

  • Experience in high-volume outbound sales or lead generation, such as SDR, BDR, or inside sales, ideally in fintech, payments, or SaaS.
  • Resilience and coachability, including the ability to handle rejection and improve through feedback.
  • Bachelor’s degree in Business, Communications, or a related field, or equivalent professional experience.

Responsibilities

  • Prospect and engage potential customers through outbound calls, emails, and multichannel outreach to generate new business opportunities.
  • Qualify outbound leads by identifying customer needs, pain points, and fit with company solutions.
  • Schedule high-quality meetings between qualified prospects and Account Executives.
  • Record outreach activity, lead status, and follow-ups accurately in CRM tools such as Salesforce.
  • Collaborate with sales partners on lead handoffs, target accounts, and messaging.

Benefits

  • Opportunities to grow skills and build a career within a global business.
  • Access to learning, development, and on-the-job experiences.
  • A supportive, inclusive team environment.
  • Time to participate in community and charity initiatives.
  • Global employee assistance program to support wellbeing.
  • Recognition through a global platform that celebrates achievements.
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