Sales Development Representative
About The Position
Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. This is an onsite role based at Nextiva’s Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. The Sales Development Representative role is the launchpad for a successful career in high-tech sales. This is an entry-level, high-impact position designed to provide hands-on experience in modern outbound prospecting, sales technology, and AI-assisted selling. As a SDR, you will master the fundamentals of outbound prospecting, qualification, and consultative selling while using modern sales tools to work smarter and move faster. Through structured onboarding and ongoing coaching, you will develop practical sales skills, gain expertise in Salesforce and modern sales technologies, and build a strong foundation for a long-term career in technology sales. At Nextiva, our sales teams combine human connection with AI-powered insights to prospect smarter, personalize outreach, and create meaningful conversations with potential customers. About the Role: Engage prospects through an inbound motion, cold calling, email outreach, and social selling Qualify leads using the SPICED methodology Consistently manage daily activities to meet lead volume and pipeline generation targets Proactively learn and articulate the value of Nextiva’s products and services Partner with Account Executives to drive top-of-funnel activity and support revenue growth Leverage AI-powered tools (e.g., ChatGPT, internal AI platforms, and sales intelligence tools) to enhance prospect research, personalize outreach, and improve outbound efficiency
Requirements
- Ability to work onsite five days per week at Nextiva’s Scottsdale headquarters.
- Strong verbal and written communication skills with comfort making outbound calls, writing emails, and engaging prospects.
- Interest in B2B SaaS or technology sales and willingness to learn Salesforce CRM, sales engagement tools, and Nextiva’s product suite.
- Organized follow-through, resilience, coachability, and motivation to succeed in an activity-driven sales environment.
- Sales, customer-facing, competitive, internship, athletics, leadership, or other performance-driven experience.
Nice To Haves
- 1+ years of sales, customer-facing, or competitive experience.
- Familiarity with Salesforce or a similar CRM platform.
- Experience with SaaS, CRM, platform sales, technology, or a related industry.
- Comfort using AI-supported sales tools to research accounts, personalize outreach, build messaging, and streamline prospecting workflows.
- Familiarity with SPICED or another structured sales qualification methodology.
Responsibilities
- Engage prospects through an inbound motion, cold calling, email outreach, and social selling
- Qualify leads using the SPICED methodology
- Consistently manage daily activities to meet lead volume and pipeline generation targets
- Proactively learn and articulate the value of Nextiva’s products and services
- Partner with Account Executives to drive top-of-funnel activity and support revenue growth
- Leverage AI-powered tools (e.g., ChatGPT, internal AI platforms, and sales intelligence tools) to enhance prospect research, personalize outreach, and improve outbound efficiency
Benefits
- Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
- Life, disability, and supplemental indemnity plans
- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
- Employee Assistance Program and comprehensive wellness initiatives
- Access to ongoing learning and development opportunities and career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
