About The Position

As the Founding Inbound Sales Development Representative in Canada, you will be the first point of contact for prospects entering Ramp’s fastest-growing pipeline in Canada. In this high-velocity, high-impact role, you’ll engage prospects who have expressed interest in Ramp – via product signups, demos, content, or marketing campaigns – and quickly qualify, prioritize, and convert that interest into high-quality sales opportunities. Speed-to-lead and strong execution are critical, but so is strategic thinking. Our world-class sales organization is looking for someone who is self-motivated and systematically inclined – a builder who brings structure to ambiguity. You think in processes, create structure where there isn’t any, and continuously refine workflows to drive efficiency and conversion to accelerate our growth as Ramp scales rapidly. As our founding hire, you’ll help design inbound routing, qualification frameworks, follow-up cadences, and reporting standards that will scale with the team. If you’re eager to learn, embrace challenges and are excited about helping define Ramp’s presence in Canada and accelerating growth in a new market, this role is for you.

Requirements

  • Strong written and verbal communication; Confident, energetic phone presence and Excellent listening skills
  • Dedication to tracking and improving performance and efficiency on a daily basis
  • Deep interest in understanding business challenges
  • Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes
  • High level of comfort operating in a fast-paced, inbound-heavy environment with daily activity targets (emails, calls, etc.)
  • High level of curiosity and ability to quickly understand complex business challenges
  • Strong time management skills and organizational rigor
  • Ability to work Hybrid, 3 days a week in office, in Toronto, Canada

Nice To Haves

  • Prior experience in a customer-facing, SDR, or sales role, especially in inbound or high-velocity environments
  • Prior CRM experience (preferably Salesforce)
  • Demonstrated ability to build or improve processes or workflows in a prior role
  • Experience at a high-growth startup
  • Bachelor’s degree from a four-year university

Responsibilities

  • Respond to and qualify high-volume inbound leads via multi-channel outreach with urgency and precision
  • Conduct consultative discovery to understand prospect pain points, priorities, and intent
  • Strategically multi-thread high-value inbound accounts, identifying additional stakeholders and decision-makers
  • Partner closely with Account Executives to transition qualified opportunities and support deal expansion
  • Maintain accurate and detailed activity, notes, and pipeline data in Salesforce
  • Continuously refine talk tracks, objection handling, and discovery techniques based on performance data and feedback
  • Help solidify foundational inbound processes for Canada – including routing logic, follow-up cadences, activity standards, and feedback loops with AEs and Marketing

Benefits

  • Life Insurance
  • Accidental Death and Dismemberment
  • Critical Illness
  • Short- and Long-Term Disability
  • Extended Health, Vision, and Dental coverage
  • Emergency Travel Assistance
  • Employee Assistance Program
  • Virtual Health
  • Drugs for the treatment of infertility, up to a lifetime maximum of $4,000 for each person.
  • 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $10,000 per year)
  • Parental Leave
  • Unlimited AI token usage
  • Pet insurance
  • Centralized home-office equipment ordering for all employees
  • Health and Wellness stipend
  • In-office perks: lunch, snacks, drinks, and more
  • Budget for intra-office travel
  • Relocation support to NYC or SF (as needed)
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