Sales Development Representative - Customer Inbound

ZoomInfo TechnologiesVancouver, MD
Onsite

About The Position

This is a unique role focused on growing and selling into Zoominfo’s existing customer base. Your job will be to field customer requests, uncover pain points and help generate upsell opportunities that grow our customer accounts. You’ll receive world-class training, be surrounded by incredible coworkers and leaders who are invested in your growth, and get hands-on experience building the foundation for a rewarding career in tech sales. If you’re naturally curious, love solving problems, and want to make a difference by helping customers get more value from the tools they already use, read on! While you will be working with customers, this is not a customer service or support role. You will be tasked with selling and engaging with customers on a daily basis. Assuming successful, you will progress into roles where you will be expected to cold call prospects who may not be aware of Zoominfo.

Requirements

  • A friendly, engaging communication style that inspires trust
  • The ability to identify what matters most to others and align value to their needs
  • Curiosity and a passion for solving customer problems
  • A growth mindset, strong work ethic, and willingness to learn quickly
  • Dependability, resourcefulness, and creativity when facing challenges

Responsibilities

  • Engage and qualify inbound leads from current customers to build pipeline for our Account Managers
  • Lead with curiosity and ask thoughtful discovery questions to identify gaps, goals, and opportunities
  • Articulate the ZoomInfo value proposition by educating customers on how our full suite of solutions can solve challenges across Sales, Marketing, Operations, and Recruiting
  • Collaborate closely with Account Managers to identify strategic expansion opportunities
  • Build trust and credibility with both internal and external stakeholders

Benefits

  • Comprehensive Medical, Dental, Vision
  • Eligibility for Future Equity Awards
  • 401k Matching (50% of the first 7% of your contribution)
  • 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
  • Family forming benefits up to $20k, plus discounts on a Care.com membership
  • Virgin Pulse Wellness Program
  • Optional add-ons such as pet insurance, legal service support, and more!
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