Sales Development Representative - Customer Inbound

ZoomInfo Technologies LLC • Bethesda, MD

1d • Onsite

About The Position

ZoomInfo is seeking talented and passionate individuals to join their Customer Inbound Sales Development team. This role focuses on growing and selling into ZoomInfo's existing customer base by fielding customer requests, uncovering pain points, and generating upsell opportunities. The position offers world-class training, hands-on experience in tech sales, and the opportunity to help customers maximize value from their existing tools. While not a customer service role, it involves daily sales engagement and may progress to cold calling prospects.

Requirements

• A friendly, engaging communication style that inspires trust
• The ability to identify what matters most to others and align value to their needs
• Curiosity and a passion for solving customer problems
• A growth mindset, strong work ethic, and willingness to learn quickly
• Dependability, resourcefulness, and creativity when facing challenges

Responsibilities

• Engage and qualify inbound leads from current customers to build pipeline for Account Managers
• Lead with curiosity and ask thoughtful discovery questions to identify gaps, goals, and opportunities
• Articulate the ZoomInfo value proposition by educating customers on how its full suite of solutions can solve challenges across Sales, Marketing, Operations, and Recruiting
• Collaborate closely with Account Managers to identify strategic expansion opportunities
• Build trust and credibility with both internal and external stakeholders

Benefits

• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k
• Discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed