Inbound Business Development Representative

Semrush•Austin, TX

1d•Hybrid

About The Position

The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization. A team spread across 40+ locations around the globe. Offline and online bootcamps as part of our onboarding process. President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination. Quota attainment has been recognized as higher than market average, according to RepVue. Uncapped commissions.

Requirements

6 months to 1 years of experience in inbound sales, customer-facing roles, or B2B/SaaS environments preferred (not required)
Strong ability to engage warm prospects and guide conversations toward business value
Customer-first mindset with a passion for solving problems and delivering value
Coachable and eager to learn in a fast-paced, high-growth environment
Highly organized with strong time management and prioritization skills
Comfortable handling a high volume of inbound inquiries with speed and quality
Adaptable and resilient in a dynamic, performance-driven setting
Growth mindset
Emotional intelligence
Accountability and ownership
Customer empathy
Positive, team-oriented attitude
Strong verbal and written communication for consultative conversations
Active listening and discovery skills to uncover business needs
Ability to qualify opportunities and identify buying intent
Pipeline management and follow-up discipline
Adaptability in applying inbound sales techniques across channels

Responsibilities

Respond to and qualify inbound leads generated through marketing channels (website, demos, events, content downloads, etc.)
Engage with prospects via phone, email, and chat to understand their business goals and challenges
Deliver tailored product recommendations aligned to customer needs and use cases
Own the early stages of the sales cycle—from initial engagement through qualification and handoff or close (depending on deal size)
Maintain a strong pipeline by effectively prioritizing and managing inbound demand
Partner closely with Marketing, Account Executives, and RevOps to ensure seamless lead flow, messaging consistency, and conversion optimization
Identify trends in inbound inquiries and share insights to improve targeting, messaging, and campaign performance
Deliver an exceptional customer experience that builds trust and accelerates decision-making