Sales Development Manager, Enterprise (AMER)
About The Position
OpenAI is hiring a Sales Development Manager to lead a team of sales development representatives (SDRs) supporting its Large Enterprise business across North America. Reporting to Sales Development leadership, this foundational front-line leadership role is responsible for coaching and developing a high-performing team that generates qualified pipeline and creates strategic enterprise opportunities. The role helps define how OpenAI engages prospective customers, converts product and developer interest into enterprise conversations, and scales repeatable inbound and outbound motions across large organizations. The manager partners with Sales, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations to drive pipeline generation and support the growth of OpenAI’s enterprise go-to-market organization.
Requirements
- 6–10+ years of experience in sales, business development, or go-to-market roles.
- Experience managing SDRs or business development teams in enterprise SaaS or platform businesses.
- Strong understanding of enterprise prospecting, pipeline generation, and outbound strategy.
- Operational and data-driven approach, with experience managing metrics, conversion funnels, and forecasting.
- Ability to thrive in fast-paced, high-growth environments with evolving processes and ambiguity.
- Experience partnering closely with Enterprise Sales teams on strategic account development.
- Strong coaching ability and experience developing early-career talent into high-performing sales professionals.
- Effective communication with technical and executive stakeholders.
- High standards, accountability, and a low-ego mindset.
- Interest in helping enterprises adopt transformative AI technologies.
Responsibilities
- Lead, coach, and develop a team of SDRs supporting Large Enterprise, Verticals, and Strategic Accounts across AMER.
- Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals.
- Establish operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency.
- Partner with Account Directors and enterprise sales leadership on territory planning, account prioritization, and opportunity development.
- Define scalable SDR playbooks across outbound, inbound, account-based marketing, partner-sourced, and product-led motions.
- Coach SDRs on executive communication, discovery, account research, and strategic prospecting.
- Build a high-performance, collaborative, low-ego team culture focused on continuous improvement.
- Work cross-functionally with Marketing, Partnerships, Solutions Engineering, and Strategy & Operations to optimize pipeline generation efforts.
- Support hiring, onboarding, and ramping of new SDR talent as the organization scales.
- Bring market feedback and customer insights back into the broader go-to-market organization.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
