About The Position

Gerhard’s Kitchen, Bath & Lighting Store is seeking a creative, energetic, and ambitious sales and design professional to build relationships with new and existing customers and deliver a design experience that reflects the Gerhard’s brand. The consultant supports contractor and retail showroom sales by combining a strong eye for detail with customer-focused sales and design service. The role involves face-to-face customer interactions and helping customers plan their kitchen and bath projects. Gerhard’s is owned and operated by First Supply. Its showrooms feature kitchen and bath products and suites in a range of styles, including working models, accessories, cabinetry, countertops, tankless water heaters, central vacuum systems, and eco-friendly options. First Supply is a family-owned wholesale distributor headquartered in Madison, Wisconsin, with more than 700 employees and 29 operating facilities across Wisconsin, Minnesota, Iowa, Illinois, and Michigan’s Upper Peninsula.

Requirements

  • Sales or service experience is preferred.
  • Undergraduate, trade school, or design education is preferred or in progress, or the ability to demonstrate hands-on learning through experience.
  • Must be able to work a flexible schedule, including retail hours and occasional evening hours for events.
  • Strong interpersonal skills and the ability to interact with clients and prospects with varying levels of knowledge and comfort.
  • Ability to handle a fast-paced and changing environment.
  • Computer knowledge and the ability to learn First Supply LLC’s business system.
  • Ability to communicate effectively.
  • Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment.

Nice To Haves

  • Proficiency in 20-20, Pro Kitchen, or Chief Architect.

Responsibilities

  • Drive sales to meet or exceed targets set by the Store Manager.
  • Follow up daily on outstanding quotes.
  • Develop repeat sales, new relationships, and future business.
  • Provide customers with a professional, friendly experience, including greeting and acknowledging each customer and maintaining professional standards.
  • Follow up on sales to ensure customer satisfaction and service.
  • Help maintain a well-organized and aesthetically pleasing environment.
  • Administer the sales process and ensure timely, accurate completion of sales.
  • Process quotes and sales paperwork.
  • Contact vendors and shippers to track customer orders and support quality service.
  • Continue developing sales skills and product knowledge through internal resources and vendor programs, in person or online.
  • Assist with store maintenance tasks, including inventory, display maintenance, and the literature library.
  • Perform other duties and responsibilities as assigned by leadership.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Company-paid holidays
  • On-demand pay
  • Education assistance
  • Adoption assistance
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