Kitchen, Bath & Lighting Store Sales Design Consultant

Gerhard's Kitchen & Bath Store•Ashwaubenon, WI

About The Position

Gerhard’s Kitchen, Bath & Lighting Store is seeking a creative, energetic, and ambitious sales and design professional to build relationships with new and existing customers and deliver a design experience consistent with the Gerhard’s brand. The role supports contractor and retail showroom sales and helps customers realize their kitchen and bath design goals through face-to-face service. The consultant drives sales, follows up on quotes and customer purchases, manages sales paperwork and order tracking, develops product knowledge, and helps maintain an organized, attractive showroom. The role also includes routine store maintenance tasks and other responsibilities assigned by leadership. A flexible schedule is required, including retail hours and occasional evening events.

Requirements

Sales or service experience is preferred.
Undergraduate, trade school, or design education is preferred or in progress, or the ability to demonstrate hands-on learning through experience.
Must be able to work a flexible schedule, including retail hours and occasional evening hours for events.
Highly personable and skilled at interacting with clients and prospects with a variety of knowledge and comfort levels.
Ability to handle a fast-paced and changing environment.
Computer knowledge and skills, with the ability to learn First Supply LLC’s business system.
Ability to communicate effectively.
Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment.

Nice To Haves

Proficiency in 20-20, Pro Kitchen, or Chief Architect.

Responsibilities

Drive sales to meet or exceed sales targets set by the Store Manager.
Conduct daily follow-up on outstanding quotes.
Develop repeat sales, new relationships, and future business.
Provide outstanding customer service in a friendly and professional environment, including greeting and acknowledging every customer and maintaining professional standards throughout the customer experience.
Follow up on sales to ensure customer satisfaction and service.
Help maintain a well-organized, aesthetically pleasing environment.
Administer the sales process to ensure timely and accurate completion of sales.
Process quotes and sales paperwork.
Contact vendors and shippers to track customer orders and ensure quality service.
Develop sales skills and product knowledge through internal resources and vendor programs, in person or online.
Assist with normal store maintenance tasks, including inventory, display maintenance, and the literature library.
Perform other duties and responsibilities as assigned by leadership.