Sales Coordinator

InnVest • Seattle, WA

9d • Onsite

About The Position

The Sales Coordinator supports the sales team at Kimpton Hotel Monaco Seattle, partnering closely with Sales Managers to manage details from initial inquiry through final invoice. The role handles contracts and proposals, group bookings, rooming lists, billing setup, system records, reporting, and client communication. The coordinator helps ensure groups and events run smoothly and supports responsive, professional service consistent with Kimpton’s hospitality experience.

The position also provides day-to-day administrative support, including correspondence, phone coverage, and scheduling, and takes on additional responsibilities as assigned by the Director of Sales & Marketing and General Manager. The hotel describes its culture as empowering, welcoming of authentic self-expression, guest-focused, and committed to inclusion and belonging.

Requirements

• Previous experience in hospitality or the service industry.
• Strong organizational skills and attention to detail.
• Excellent communication and follow-up skills.
• Proficiency in Microsoft Office.
• Confidence learning and working in hotel systems.
• Ability to remain calm under pressure and prioritize and adapt as needs shift.

Responsibilities

• Serve as the first point of contact for inbound sales leads by phone and email, respond promptly, and log lead details in the appropriate system.
• Monitor incoming RFPs and ensure timely follow-up.
• Maintain timely, professional, and warm communication with clients and internal teams.
• Prepare and process contracts, proposals, and addendums.
• Partner with Sales Managers to keep group bookings accurate and up to date.
• Monitor and maintain group bookings in property systems, updating details as plans change.
• Create booking links for group attendees.
• Manage rooming lists from initial drafts through last-minute changes.
• Assist with individual reservations booked under negotiated or special rate categories.
• Set up group billing and enter group details into hotel sales, POS, and event systems.
• Process invoices accurately and on time.
• Run and distribute sales system reports to keep hotel teams informed and aligned.
• Provide administrative support, including correspondence, phone coverage, and scheduling.
• Take on additional responsibilities as assigned by the Director of Sales & Marketing and General Manager.

Benefits

• On-site parking provided.
• Dry cleaning for work attire provided.
• Hotel and restaurant discounts at Kimpton and IHG properties worldwide.
• Paid sick and vacation time with rollover.
• Paid holidays from the start date.
• Affordable medical, dental, vision, and HSA plans after 60 days.
• Basic and supplemental life insurance.
• Short- and long-term disability insurance.
• Hospital indemnity, critical illness, and accident insurance.
• Tuition reimbursement.
• Commuter benefits.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed