Sales Coordinator

Aston Carter•Saint Paul, MN

2d•$24 - $29•Onsite

About The Position

The Sales Coordinator supports existing B2B customer accounts through pricing, quoting, order management, and day-to-day account support. The role focuses on building customer relationships, resolving customer challenges, and managing a high volume of requests in a fast-paced environment. It does not require cold calling; most customer interactions take place through email, order management systems, and inbound inquiries. Work is approximately 50% quoting and pricing and 50% order entry and account support. The role serves as a liaison between customers, Outside Sales Representatives, branch operations, engineering, purchasing, quality, and vendors. It is a contract-to-hire position based fully onsite in Saint Paul, Minnesota. The stated pay range is $24.04–$28.85 per hour; individual compensation depends on qualifications, skills, experience, job knowledge, location, internal equity, and other job-related factors. The posting anticipates closing on November 20, 2026.

Requirements

High school diploma or GED.
At least 2 years of experience in one or more of the following: account management, inside sales, customer service, order management, or sales support.
Strong computer proficiency, including Microsoft Office applications.
Experience working with CRM, ERP, or order management systems.
Excellent verbal and written communication skills.
Strong attention to detail and organizational abilities.
Ability to manage multiple priorities while maintaining accuracy.
Ability to thrive in a fast-paced, customer-focused environment.

Responsibilities

Serve as the primary point of contact for assigned customer accounts and maintain relationships through proactive communication and responsive support.
Handle customer inquiries about pricing, product availability, order status, delivery schedules, and technical specifications.
Resolve customer concerns by coordinating solutions with internal teams.
Support customer retention and identify account-growth opportunities through upselling and cross-selling.
Prepare, review, and manage customer quotes, RFQs, project bids, and contract pricing requests.
Develop and maintain account-specific pricing strategies aligned with volume commitments, margin goals, and business objectives.
Ensure pricing accuracy and consistency across customer accounts and contracts; review agreements and pricing structures to support profitability and long-term account success.
Accurately process customer orders in CRM and order management systems, verifying pricing, quantities, delivery requirements, and product specifications before submission.
Monitor open orders and communicate updates about inventory, lead times, and shipment schedules.
Maintain accurate customer records, account details, and pricing information in Salesforce.
Partner with Outside Sales Representatives to support customer accounts and communicate customer feedback.
Coordinate with operations, purchasing, engineering, quality, and vendors to resolve issues and ensure successful order fulfillment.
Support product changes, regulatory requirements, and technical requests; facilitate communication between departments to resolve customer concerns promptly.
Develop knowledge of company products, applications, industry standards, and market trends; stay informed about competitors and customer needs.
Help customers identify suitable products and solutions for their applications.