Sales Coordinator

Property Management•Saint Augustine, FL

About The Position

A Hotel Sales Coordinator assists clients in booking hotel meeting and event spaces, supports the team within the department, and provides services directly to clients. The coordinator works with hotel departments and outside vendors to help ensure events and meetings run smoothly. The role answers telephone calls and caller inquiries in a pleasant manner, responds to client and booker questions about property facilities and services, and serves as a point of contact for clients by phone and email. The position also coordinates internally with the sales and marketing team and handles reporting, proposal preparation, collection details, and coordination with clients and suppliers.

Responsibilities

  • Assist clients with booking hotel meeting and event spaces.
  • Support the department team and provide services directly to clients.
  • Coordinate with hotel departments and outside vendors to help ensure events and meetings run smoothly.
  • Answer telephone calls and respond to caller inquiries in a pleasant manner.
  • Answer client and booker questions about property facilities and services, including hours of operation, rates, room types, packages, promotions, entertainment, and restaurants.
  • Serve as a point of contact for clients and respond to questions and requests by phone and email.
  • Coordinate internally with the sales and marketing team.
  • Generate reports and prepare proposals and collection details.
  • Coordinate with clients and suppliers.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) retirement match
  • Paid holidays
  • Paid time off
  • Employee Assistance Program and Fund
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