Sales Coordinator

Ebenezer•Chanhassen, MN

4d•Onsite

About The Position

The Sales Coordinator supports the Director of Outreach & Sales in achieving and maintaining full occupancy at the Ebenezer housing community. The role provides customer service to prospective residents and family members during the decision-making process and through the transition into the community. The position is based primarily in the community at Riley Crossing, a senior living community in Chanhassen, Minnesota, with 134 units across Independent Living, Assisted Living, Enhanced Living, and Memory Care. The community also offers on-site intergenerational child care and interactive programming with seniors. The schedule is casual/on call.

Requirements

At least 1 year of experience.

Nice To Haves

Bachelor of Arts in Marketing, Communications, or a related major.

Responsibilities

Support implementation of the sales and marketing plan aimed at achieving and maintaining full occupancy.
Follow Ebenezer Sale System guidelines.
Ensure marketing materials are current and available.
Understand market and trend information relating to the senior housing community.
Schedule and conduct tours.
Implement pre-closings of unit sales.
Maintain databases on prospective and current residents and keep contact records up to date.
Maintain occupancy reporting requirements and manage the wait list.
Provide guidance on resources to residents, tenants, and families during transitions into and out of their homes.
Create and maintain positive ongoing relationships with prospects, residents, families, and professionals.
Build awareness of the community and provide responsive service to referral sources and other groups.
Assist residents and family members through the moving process.
Prepare or obtain materials from community resources and program files.
Participate in lease signings with new residents and their family members.
Work with the Sales and Marketing team to plan and implement marketing and referral events.
Assume special projects as assigned.