Sales Coordinator

Braskem • Philadelphia, PA

9d

About The Position

The Sales Coordinator supports Braskem’s Order-to-Cash process, ensuring timely and accurate fulfillment of client requirements from order entry through invoicing. The role works daily with Sales, Supply Chain, Logistics, Credit, and Accounting to maintain strong client relationships and support the execution of Braskem’s commercial strategy. The position is in the Sales Support department and is located in Philadelphia, Pennsylvania, with 0–5% travel involved.

Requirements

• Bachelor’s degree or four years of relevant work experience.
• Demonstrated knowledge in at least one of the following areas: client services, account management, logistics, or supply chain.
• Ability to work in a fast-paced environment where accuracy and follow-up are essential.
• Ability to work effectively as part of a team and independently while handling multiple tasks.
• Strong interpersonal, verbal, and written communication skills.
• Experience working on process-improvement projects.
• Experience with SAP, Microsoft Office, and Power BI.
• Must be currently eligible to work in the United States without sponsorship now or in the future.

Responsibilities

• Process customer orders accurately and on time throughout the Order-to-Cash cycle, from order entry to invoicing.
• Coordinate with Sales, Supply Chain, Logistics, Credit, and Accounting to align with customer requirements and business priorities.
• Liaise between clients and internal departments to communicate expectations and updates clearly.
• Help build and maintain client relationships by understanding customer requirements and ensuring consistent service.
• Identify and promptly address order-related issues or discrepancies to support customer satisfaction and operational efficiency.
• Identify Order-to-Cash bottlenecks and suggest process improvements.
• Work collaboratively and provide help and backup support as needed.

Benefits

• Medical, dental, and vision benefits.
• Retirement benefits.
• Maternity and paternity leave.
• Life insurance.
• Short- and long-term disability insurance.
• Teladoc.
• Voluntary benefits, including pet insurance and legal and identity-theft insurance.
• Flexible work schedules, including 9/80 schedules for eligible team members.

What This Job Offers

• Job Type: Full-time