Sales Coordinator

Dauch•Detroit, MI

About The Position

The Sales Coordinator consolidates, analyzes, and forwards daily action summaries, including sales tracking reports on pricing, quotation follow-through, and re-billable tooling. The role keeps sales management informed through activity and results reports and helps resolve customer issues by investigating, developing solutions, preparing reports, and making recommendations. The coordinator supports sales and organizational success by assisting with requests and helping others accomplish their work. Responsibilities include gathering information for ISO audits of the sales function and providing evidence and documentation of conformance to external auditors; reviewing contracts and pricing information; maintaining contract price and customer contractual capacity records; coordinating cover letters and cost requests through the change management system; reviewing change-management output; and collecting evidence for re-billable tooling invoicing. Other duties may be assigned.

Requirements

  • BA/BS in Business Administration, Finance, Marketing, Communications, or another relevant field of study.
  • At least 2 years of professional experience.

Responsibilities

  • Consolidate, analyze, and forward daily action summaries and sales tracking reports, including price tracking, quotation follow-through, and re-billable tooling.
  • Keep sales management informed by submitting activity and results reports.
  • Investigate customer issues, develop solutions, prepare reports, and make recommendations to management.
  • Help others accomplish job results and respond to related, different, and new requests.
  • Gather and present information required for ISO audits of the sales function.
  • Interface with external auditors and provide evidence and documentation of conformance to ISO procedures.
  • Review contracts for the accuracy and validity of price and quotation information, and contact customers to resolve issues where appropriate.
  • Maintain contract price levels, audit for discrepancies, and contact customers or sales management about program or account issues.
  • Work with sales management and product engineering to create and track cover letters and cost requests through the AAM change management system.
  • Review change management system output for validity and alignment with the original request.
  • Maintain customer contractual capacity levels in the database.
  • Gather and collect re-billable tooling evidence to support customer invoicing.
  • Perform other duties as assigned.
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