Sales Coordinator

KION Group•Grand Rapids, MI

12d•Remote

About The Position

Dematic is seeking a Sales Coordinator to support the sustaining and growth our Lifecycle Solutions & Services business within our West region; supporting customers and driving various sales opportunities that ensure customer success. The successful candidate must be able to work in conjunction with internal Dematic functional groups, the regional Account Managers and alongside customers to formulate insight-driven solutions within our upgrades & modernizations and/or services functions of our business. The candidate should be self-driven and highly collaborative, fostering and establishing relationships with customers and highly effective at understanding and solving customer business challenges by leveraging our Dematic lifecycle and services offerings.

Requirements

BS/BA degree in Business or Marketing and/or 5+ years of successful experience in complex, highly technical solution to distribution or logistics companies
Must be able to communicate and negotiate up to a C-Suite level.
Able to multi-task and work in a high-growth, fast-paced and deadline driven environment successfully.
Willingness for business travel, up to 50%
Strong organization and time management skills.
Models our Values of Integrity, Collaboration, Courage, and Excellence.

Nice To Haves

Previous selling experience preferred.
Proficiency in Microsoft Applications and Salesforce preferred.
Training in strategic selling methodology (Miller Heiman) preferred.

Responsibilities

Work closely with customers, account managers, solution development, business development, and other internal teams to support account managers, enhance client satisfaction and drive order growth within the region.
Work closely and collaborate with the business development team, sales specialists and account managers to monitor, manage and qualify leads for the region and manage and utilize customer spend trend reports to drive order growth in specific areas of the business and with specific customers.
Act as a liaison between customers and the organization, ensuring effective communication and addressing general customer inquiries promptly.
Manage daily operations related to customer accounts, including managing renewal contracts, tracking order progress, customer issue resolution and addressing general customer requests.