Sales Coordinator

O'Reilly Hospitality Management • Fort Worth, TX

5d • Onsite

About The Position

The Sales Coordinator provides administrative, organizational, client-service, and event-planning support to the hotel’s sales and catering teams at Marriott Champions Circle in Fort Worth. The role supports group bookings, room blocks, catering requests, proposals, contracts, event documentation, client communications, and coordination with hotel departments to help deliver successful events and maintain client satisfaction.

The position is primarily on-site and involves regular movement throughout the hotel and event spaces. It requires a flexible schedule, including days, evenings, weekends, holidays, and extended hours as business needs and scheduled events require. Travel to regional locations, conferences, and other destinations by vehicle or air may be required. The role is managed by O’Reilly Hospitality Management, LLC.

Requirements

• Strong organizational, communication, customer service, and time management skills.
• Ability to manage multiple tasks, prioritize deadlines, and maintain accuracy in a fast-paced hospitality environment.
• Ability to communicate professionally with clients, team members, leadership, and external business partners.
• Strong attention to detail when preparing proposals, contracts, BEOs, rooming lists, billing information, and other documentation.
• Ability to work independently while collaborating effectively with sales, catering, hotel operations, and other departments.
• Proficiency in Microsoft Office applications and ability to learn property-specific sales, catering, reservation, and point-of-sale systems.
• Professionalism, dependability, adaptability, and commitment to exceptional guest and client service.
• Valid driver’s license and proof of current vehicle insurance.
• Reliable transportation for travel to regional locations.
• Ability to travel by vehicle or air to various locations and conferences.

Nice To Haves

• Bachelor’s or associate degree preferred.
• Hospitality management degree preferred, or relevant experience.
• Prior sales experience is a plus but not required.

Responsibilities

• Provide administrative and organizational support to the sales and catering teams, including answering calls, responding to inquiries, maintaining calendars, and coordinating follow-up communications.
• Greet clients and visitors professionally, gather pertinent information, and direct inquiries to the appropriate sales or catering team member.
• Serve as a point of contact for clients regarding group bookings, room blocks, catering requests, event details, and general sales inquiries.
• Assist with hotel tours and property presentations for prospective clients as needed.
• Assist with preparing sales proposals, catering packages, pricing information, contracts, and other client communications in accordance with established guidelines and approval procedures.
• Gather event requirements from clients and ensure details are accurately documented in contracts, banquet event orders (BEOs), rooming lists, and other records.
• Enter and maintain group bookings, catering events, client information, and related details in the property’s sales and catering systems.
• Support catering coordination, including menu selections, event timelines, room layouts, setup requirements, pricing details, and client preferences.
• Communicate event requirements and updates to hotel departments to support planning, preparation, and execution.
• Assist with event coordination before and during functions as assigned, helping ensure arrangements meet client expectations and property standards.
• Assist with tracking event deposits, payment information, billing details, and outstanding documentation, coordinating with appropriate departments to support accurate and timely processing.
• Prepare, organize, and maintain sales files, group information, contracts, rooming lists, event documentation, and client correspondence.
• Assist with preparing and distributing post-event surveys, evaluation letters, and follow-up communications to support client satisfaction and repeat business.
• Maintain positive relationships with local businesses, corporate accounts, civic organizations, and other community partners.
• Support sales and catering leadership with reports, correspondence, proposals, and other administrative tasks as needed.
• Maintain professional appearance, punctuality, and reliable attendance in accordance with company policies.
• Comply with company policies, procedures, brand standards, and applicable requirements related to the position.
• Embrace O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Perform other related duties as assigned by leadership.

Benefits

• 401(k) and Roth 401(k) with company match; full-time and part-time team members are eligible.
• Health, dental, vision, and life insurance.
• Paid time off, including paid parental leave.
• Growth potential and career advancement.
• Hotel and restaurant travel perks and discounts.
• Earned wage access through DailyPay starting on day one.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed