Sales Coordinator

The Raymond Corporation•Blue Ash, OH
•$24 - $27•Onsite

About The Position

Raymond Storage Concepts is seeking a highly organized, customer-focused Sales Coordinator to work onsite in Blue Ash, Ohio. The coordinator partners directly with Sales Representatives and connects customers, sales representatives, vendors, and internal teams to keep customer orders moving accurately and efficiently from initial purchase through final delivery. The role contributes to customer satisfaction, sales success, and operational efficiency.

Requirements

  • Experience in a Sales Coordinator, Sales Support, Customer Service, Administrative Support, or similar role.
  • Exceptional attention to detail and commitment to accuracy.
  • Strong organizational and time management skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft Office, including Excel, Outlook, and Word.
  • Strong customer service mindset and ability to work effectively across teams.
  • Authorization to work in the United States; employment visa sponsorship is not available.

Nice To Haves

  • Experience working with CRM and/or ERP systems.
  • Experience supporting a field sales team or coordinating customer orders and quotations.
  • Experience in logistics, supply chain, transportation, shipping, or order fulfillment, including familiarity with coordinating deliveries, managing timelines, and ensuring customer satisfaction.
  • Associate's or Bachelor's degree in Business, Marketing, or a related field.

Responsibilities

  • Manage and coordinate all phases of the sales order process from order receipt through product delivery.
  • Provide administrative and operational support to assigned Sales Representatives.
  • Process purchase orders, customer invoices, transportation arrangements, installation scheduling, and final order costing.
  • Calculate gross profit and support commission reporting activities.
  • Serve as a liaison between Sales, Operations, Accounting, Service, Purchasing, and other departments.
  • Ensure accurate order entry and maintain proactive communication with customers throughout the order lifecycle.
  • Partner with Accounting to resolve billing and receivable issues while delivering outstanding customer service.
  • Identify and resolve order-related issues quickly and professionally.
  • Support additional projects and initiatives as assigned.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Company-paid short-term disability insurance.
  • Life and disability insurance.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Volunteer Time Off.
  • Employee Discount Program.
  • Employee Referral Bonus Program.
  • Supportive, collaborative, team-oriented culture.
  • Growth and advancement opportunities.
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