Sales Coordinator

LOTH•Columbus, OH

19d

About The Position

LOTH is seeking a Sales Coordinator in Columbus, Ohio, to support the sales team by managing administrative tasks, maintaining customer relationships, coordinating with internal departments and vendors, and supporting efficient sales operations while maximizing company profitability. The role connects the sales team with customers, other departments, and vendors, and helps ensure orders and projects proceed smoothly from entry through invoicing and delivery. Responsibilities include administrative and logistical support, customer communication, order coordination, presentation and proposal preparation, and resolving sales-process or post-installation issues. The position outline is not exhaustive.

Requirements

Strong communication skills to coordinate effectively between teams and clients.
Organization skills to track tasks and deadlines.
Attention to detail to ensure accuracy in reports, orders, and communications.
Customer-service skills to help resolve customer issues and queries.
Familiarity with CRM software, sales tools, and Microsoft Office.
Ability to collaborate with different teams to meet sales goals.
Bachelor’s degree in Interior Design, Project Management, a related field, or equivalent work experience.

Nice To Haves

Bachelor’s degree in Interior Design or Project Management preferred.
Previous experience in sales, customer service, or administrative support preferred.
Furniture industry experience is a plus.

Responsibilities

Manage schedules, prepare reports, and handle documents for the sales team.
Organize meetings, follow-ups, and logistical support for order processing.
Enter orders accurately and manage multiple projects at once.
Follow the order-entry process through invoicing.
Assist with delivery schedules.
Help prepare sales presentations, proposals, and pricing.
Serve as a main point of contact between the sales team, customers, and other departments.
Manage customer inquiries, respond to emails, and follow up with leads.
Coordinate with logistics teams to support smooth order execution.
Manage post-installation issues, including punch items.
Address issues or delays in the sales process.
Troubleshoot customer complaints or problems related to products or services.