Sales Coordinator

Marriott•Bethesda, MD

6d•$19 - $28

About The Position

The Sales Coordinator performs general office duties to support Sales & Marketing and prepares sales-related documents throughout the sales process, including proposals, contracts, and banquet event orders. The role promotes brand awareness, gathers and assembles promotional materials, uses sales techniques to maximize revenue while maintaining guest loyalty, and enters, retrieves, reconciles, and verifies sales-process information in relevant software. The coordinator answers guest questions about property facilities and services and serves as a client point of contact, responding to questions and requests by phone and email. The position also requires following company policies and quality standards, maintaining a clean and professional appearance, protecting confidential information and company assets, providing courteous guest service, communicating professionally, and building positive working relationships. The employee may be asked to perform other reasonable duties requested by supervisors.

Requirements

High school diploma or G.E.D. equivalent.
At least 1 year of related work experience.
No supervisory experience required.
No license or certification required.

Responsibilities

Perform general office duties supporting Sales & Marketing, such as filing, sending emails, typing, faxing, and copying.
Prepare sales-related documents, including proposals, contracts, and banquet event orders.
Promote awareness of the brand image internally and externally.
Gather materials and assemble information packages, such as brochures and promotional materials.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
Enter, retrieve, reconcile, and verify sales-process information, such as commissions, leads, and third parties, in applicable software.
Answer guest questions about property facilities and services, including hours, rates, room types, packages, promotions, entertainment, restaurants, and special events.
Serve as the client point of contact and respond to questions and requests by phone and email.
Follow company policies and procedures; maintain a clean and professional uniform and personal appearance; protect confidential information and company assets.
Welcome and acknowledge guests according to company standards, anticipate and address service needs, and express genuine appreciation.
Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Perform other reasonable job duties as requested by supervisors.

Benefits

401(k) plan
Stock purchase plan
Discounts at Marriott properties
Commuter benefits
Employee assistance plan
Childcare discounts
For full-time positions: medical, dental, and vision coverage
For full-time positions: health care and dependent care flexible spending accounts
For full-time positions: life insurance and disability insurance
For full-time positions: accident insurance
For full-time positions: adoption expense reimbursements
For full-time positions: paid parental leave
For full-time positions: educational assistance
For Washington full-time positions: paid sick leave and at least 7 holidays annually
For Washington full-time positions: PTO accrual