Sales Coordinator

Sun Communities•Muskegon, MI

22d

About The Position

The Sales Coordinator handles routine sales office work and administrative responsibilities for the community. The role supports prospective and current residents, sales and marketing activities, application processing, office administration, resident communications, and community events.

Requirements

High school diploma or GED.
One year of experience as a sales coordinator or in another administrative position.
Strong customer service skills.
Good problem-solving skills.
Excellent verbal and written communication skills.
Professional appearance.
Intermediate to advanced computer proficiency, including Microsoft Office Suite, email, internet, and timely, efficient data entry.
Valid driver's license.

Responsibilities

Greet guests and current and prospective residents, establish rapport, and provide requested information about the community.
Perform administrative functions such as answering phones, typing, copying, faxing, and filing.
Assist with preparing marketing materials, including brochures and flyers about homes for sale, community events, and related topics.
Assist prospective residents by checking the status of Sun Homes inventory.
Review new and pre-owned home listings, show homes to prospective residents, and assist with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor.
Refer sales prospects to the Community/Sales Manager or Sales Supervisor, complete prospect cards, and enter leads into NetSuite promptly.
Coordinate with the Underwriting department to obtain applicant approvals and track approvals and denials.
Review and code invoices and statements for approval by the Community/Sales Manager or Sales Supervisor.
Handle and resolve routine resident and customer questions and inquiries professionally and promptly; refer comments, suggestions, and complex situations to the appropriate manager.
Ensure office supplies are stocked and prepare supply orders as needed.
Prepare and print lease agreements, lease addendums, notices to vacate, and other communications as needed.
Assist with planning and coordinating resident relations events and activities in the community.
Maintain records and files in accordance with the Operations Manual.
Complete new move-in incentive requests for non-Sun Homes deals.
Perform other duties as assigned.

Benefits

Comprehensive medical and prescription coverage with four plan options.
Dental and vision plans.
On-site fitness center.
Voluntary health and dependent care reimbursement accounts.
Life, accidental death and dismemberment, and dependent life insurance.
Short- and long-term disability coverage.
401(k) plan with Sun matching contribution.
Employee assistance program.
Identity theft insurance.
Legal assistance plan.
Pet insurance.
Tuition reimbursement program.
Vacation RV site discounts at Sun resorts nationwide.
Team Member Perks & Discounts program.
Up to six weeks of paid parental leave for birth, adoption, or placement of a child.
Paid time off, including ten holidays, vacation, personal and sick time, bereavement leave, and jury duty pay.
Advancement opportunities, paid time off, great benefits, and flexibility.