Sales Coordinator

River Valley Foods•Syracuse, NY
•$21 - $25

About The Position

The Sales Coordinator supports the Sales Team in contributing to excellent customer service and sales growth. The role provides administrative support, resolves issues, supports merchants and vendors, and communicates information to enhance operations. Success requires an organized, detail-oriented approach, proactive and polished communication, and effective prioritization. The position is in the Sales Department and reports to the Director of Sales. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The wage range is $21.00 to $25.00 per hour.

Requirements

  • Must be at least 18 years old.
  • Proven customer service skills and a proactive approach to problem solving.
  • Strong organizational skills and attention to detail.
  • Ability to multitask, work in a fast-paced environment, and meet deadlines.
  • Ability to adapt and demonstrate flexibility while managing competing priorities.
  • Team-oriented approach with a high level of dedication and integrity.
  • Excellent communication, collaboration, and interpersonal skills.
  • Ability to maintain and navigate records and databases.
  • Strong computer skills, including Outlook, Word, Excel, and Publisher.
  • Ability to troubleshoot.
  • Willingness to adapt.
  • Ability to work independently and in a group setting.

Nice To Haves

  • Associate degree.
  • At least 2 years of Sales experience.

Responsibilities

  • Plan, coordinate, and complete concurrent projects related to sales accounts and business initiatives, including scheduling, follow-through, and accountability for results.
  • Respond promptly to daily issues and requests involving sales accounts and business partners, providing excellent service and thorough follow-through.
  • Create, maintain, run, and share reports, lists, and databases on a regular schedule and as requested.
  • Communicate relevant and critical account information to HQ managers and create or update sales materials, forms, and resources as needed.
  • Enter, format, and submit cost change forms, new item forms, promotional sheets, store audits, and other requested materials.
  • Develop a general understanding of Sales Department operations and collaborate across departments to understand their roles and functions.
  • Perform additional job duties as requested.
  • Communicate new and discontinued items to Sales.
  • Help ensure vendor and item information is accurate and current.
  • Serve as the point of contact for sales requests related to presell and special orders.
  • Manage workflow between the Sales and Purchasing Departments, including vendor agreements and new item setups.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Flexible paid time off
  • Paid holidays
  • 401(k) and Roth IRA with company match
  • Employee Assistance Program (EAP)
  • Employee Purchase Program
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