Sales Coordinator - The Siren Hotel

ASH (UK) Co Ltd•Detroit, MI

20h•$24 - $25•Onsite

About The Position

The Siren Hotel is seeking a Sales Coordinator to support the Director of Sales and the sales team. This role involves assisting with various administrative and operational tasks related to sales, catering, and client services. The Sales Coordinator will ensure smooth execution of events, accurate contract management, and excellent guest service.

Requirements

Approaches all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner.
Complies at all times with Ash standards and regulations to encourage safe and efficient hotel operations.
Assists with servicing catering events in Ash-Bar, Candy Bar and Lobby.
Assists Director of Sales with answering and qualifying leads in a timely manner as directed by DOS.
Assists Director of Sales with building rooms and events contracts, BEO’s, reports etc. as needed by sales team.
Responsible for creating accurate, time-bound invoices for group blocks and catering events, delivering final folios and capturing revenue.
Building room blocks in the PMS system after contract is signed, charging events to clients.
Assists Director of Sales with the flow of sales contracts through proper distribution to client team and to appropriate department head.
Works with Sales leadership to detail upcoming functions as needed, obtain guarantees, confirm arrangements etc.
Assists Director of Sales with distribution of BEO Changes, Rooming Lists, Signed Contracts Revisions etc. to appropriate departments as it relates to meetings and groups.
Assists guests and clients with small change requests and completes needed paperwork for department heads.
Conducts site inspections for the department as needed.
Assists Director of Sales with organizing in house deliveries such as amenities, welcome letters, transportation schedules, etc..
Handles other items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff.
Performs any other duties as assigned by DOS specific to respective property.

Responsibilities

Approaches all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner.
Complies at all times with Ash standards and regulations to encourage safe and efficient hotel operations.
Assists with servicing catering events in Ash-Bar, Candy Bar and Lobby.
Assists Director of Sales with answering and qualifying leads in a timely manner as directed by DOS.
Assists Director of Sales with building rooms and events contracts, BEO’s, reports etc. as needed by sales team.
Responsible for creating accurate, time-bound invoices for group blocks and catering events, delivering final folios and capturing revenue.
Building room blocks in the PMS system after contract is signed, charging events to clients.
Assists Director of Sales with the flow of sales contracts through proper distribution to client team and to appropriate department head.
Works with Sales leadership to detail upcoming functions as needed, obtain guarantees, confirm arrangements etc.
Assists Director of Sales with distribution of BEO Changes, Rooming Lists, Signed Contracts Revisions etc. to appropriate departments as it relates to meetings and groups.
Assists guests and clients with small change requests and completes needed paperwork for department heads.
Conducts site inspections for the department as needed.
Assists Director of Sales with organizing in house deliveries such as amenities, welcome letters, transportation schedules, etc..
Handles other items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff.
Performs any other duties as assigned by DOS specific to respective property.