Hotel Sales Coordinator

Drury Hotels • Cape Girardeau, MO

1d • Onsite

About The Position

The role is primarily focused on inside sales, including handling group and meeting space inquiries, coordinating event logistics, and supporting both reactive and proactive sales efforts. The coordinator is responsible for ensuring a seamless experience from initial inquiry through event execution by maintaining accurate information, clear communication, and attention to detail. The hotel coordinator position is based at an assigned hotel, as designated by Drury United Leadership. Under general direction, works closely with the sales and hotel leadership to promote and sell guest rooms and meeting facilities by following Drury United processes and procedures in order to build hotel occupancy, ADR and maximize RevPAR. Primary focus is inside sales and includes coordinating meeting room details, incoming inquiries, proactive sales calls for new business and maintaining relationships with existing clients. Position may include travel to assist with sales blitzes, tradeshows and other promotional opportunities. Must present a high standard of integrity, service and hospitality at all times to promote the Drury culture to customers and team members.

Requirements

• Intermediate knowledge of sales techniques and professional business practices
• Ability to communicate clearly in English, both orally and in writing
• Proficient computer skills including Microsoft Office
• Effective time management and organizational skills
• Ability to operate an automobile on occasion to conduct sales activities outside of hotel

Responsibilities

• Handling group and meeting space inquiries
• Coordinating event logistics
• Supporting reactive and proactive sales efforts
• Ensuring a seamless experience from initial inquiry through event execution
• Maintaining accurate information, clear communication, and attention to detail
• Promoting and selling guest rooms and meeting facilities
• Coordinating meeting room details
• Handling incoming inquiries
• Making proactive sales calls for new business
• Maintaining relationships with existing clients
• Assisting with sales blitzes, tradeshows and other promotional opportunities
• Presenting a high standard of integrity, service and hospitality

Benefits

• Flexible scheduling
• Paid time off
• Hotel discounts
• Free room nights
• Mentorship
• Cross-training
• Development plans
• Management training
• Medical insurance
• Dental insurance
• Vision insurance
• Prescription coverage
• Life insurance
• Disability insurance
• Team Member Assistance Program
• Company-matched 401(k)
• Quarterly bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed