Sales Coordinator

Penske Automotive Group•Indianapolis, IN

About The Position

Penske Honda is seeking a Sales Coordinator, also referred to as a Sales Assistant, to support the dealership sales team and deliver exceptional customer experiences. The role involves helping customers find specific vehicles, responding to customer inquiries, supporting the sales process, and following up after vehicle purchases. The Sales Coordinator is expected to understand current automotive industry trends and the features and benefits of each vehicle. Success in the role calls for strong customer service, communication, interpersonal, organizational, and problem-solving skills, along with enthusiasm, reliability, and a positive team-oriented attitude. The position offers commission-based compensation with uncapped earning potential, training and career growth opportunities, and a values-driven workplace. The interview process typically includes a phone interview, in-person interviews, background and reference checks, a driving record review, and a drug screen. Some positions may require a valid driver's license and a good driving record.

Requirements

  • Genuine interest in providing an exceptional customer experience.
  • Friendliness, enthusiasm, reliability, and a positive team-player attitude.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong work ethic and ability to work in a fast-paced, results-driven environment.
  • Sound understanding of current automotive industry trends and vehicle features and benefits.
  • Some positions may require a valid driver's license and a good driving record.

Responsibilities

  • Help the sales team find specific vehicles for customers.
  • Respond to customers and provide vehicle information.
  • Support customers and the dealership team throughout the sales process.
  • Follow up with customers after vehicle purchases.
  • Provide knowledgeable, clear, accurate, and courteous assistance with vehicle questions.
  • Help customers have a high-quality car-buying experience at every step of their sales journey.
  • Work toward challenging monthly goals to support sales department and career growth.
  • Generate dealership business through referrals, networking, and repeat business.

Benefits

  • Competitive compensation with uncapped earning potential through commission-based pay.
  • Health care options, including medical, dental, and vision coverage.
  • 401(k) savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
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