GBO Sales Coordinator

Storr Office Environments•Greensboro, NC

10d•$45,000•Onsite

About The Position

The Sales Coordinator provides dedicated front-end support to the sales organization, helping Account Managers respond to leads, develop opportunities, support proposals, and efficiently support moving projects through the early stages of the sales process. The Sales Coordinator will work closely with Account Managers, Design, Marketing, and manufacturer partners to ensure opportunities are followed up on, properly qualified, and supported with accurate information and competitive solutions.

Requirements

1–3 years of experience in sales support, customer service, inside sales, project coordination, or a related field.
Strong organizational and time-management skills.
Excellent written and verbal communication skills.
Comfortable communicating directly with customers and prospects.
Ability to manage multiple priorities and meet deadlines.
Proficiency with Microsoft Office and willingness to learn CRM and other sales tools.
Demonstrated ability to learn new products, systems, and processes quickly.

Nice To Haves

Experience in commercial furniture, flooring, construction, architecture, design, or a related industry.
Experience with quoting, bids, or RFPs.
Familiarity with commercial furniture manufacturers and products.
The ability to learn the industry, understand client needs, and become proficient in product and pricing resources is critical to success in the role.

Responsibilities

Support Account Managers with front-end sales activities from initial opportunity through proposal and project handoff.
Prepare quotes for furniture and flooring using established pricing resources, contracts and guidance.
Support proposal documents and presentation materials for Account Manager.
Coordinate sample requests and maintain accurate product and finish resources.
Assist with gathering product pricing, discounting, and applicable contract pricing for bid and RFP support.
Compile and organize required information and documentation for bid submissions.
Coordinate bid requirements, questions, and deliverables with the Account Manager.
Own the initial management of inbound sales leads from receipt through qualification and assignment to an Account Manager.
Conduct timely initial outreach to new leads by email to understand the client's needs and determine the appropriate next step.
Maintain accurate lead information and activity in the CRM.
Support targeted-account prospecting by researching companies and decision makers and building prospect lists using ZoomInfo and other resources.
Track lead activity, qualified opportunities, and lead-to-meeting conversion.
Gather pricing, product information, lead times, and availability from manufacturers.
Assist with pricing comparisons for bids and negotiated opportunities.
Maintain and update sales pricing resources, including the Steelcase CDA spreadsheet.
Develop product and pricing expertise to become a trusted resource for the sales team.
Support Lunch & Learns, product demonstrations, showroom visits, and other sales activities.
Maintain sales collateral and product resources in coordination with Marketing.